Customer Service Representative Jobs in Santa Ana, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Order Processing Clerk (EDI&ERP)
- Chino, CA (18 miles from Santa Ana, CA)
- 1 day ago
- Chino, CA (18 miles from Santa Ana, CA)
- 1 day ago
., bill-of-lading, packing list, commercial invoice, etc. - Cross check shipping labels and documents for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as scheduled...
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations)
- Santa Ana, CA
- 1 day ago
- Santa Ana, CA
- 1 day ago
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations) Job ID: 25-08205 Pay rate range - $35/hr. to $37/hr. on W2 Work Schedule: Fully onsite Flexibility to travel and/or work overtime...
Logistics Coordinator (Manufacturing)
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 6 days ago
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 6 days ago
Lead strategy development and process improvements for all modes of transportation (LTL, FTL, LCL, FCL)....
Procurement Agent (Buyer) - Long Beach, CA
- Long Beach, CA (23 miles from Santa Ana, CA)
- 6 days ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 6 days ago
443678BR** **Auto req ID:** 443678BR **Company:** Boeing **Job Code:** Buyer Buyer **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** - Our organization works with partner...
Logistics Coordinator - Hourly-USA
- Irvine, CA (6 miles from Santa Ana, CA)
- 10 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 10 days ago
Cryoport Systems is the life science industrys most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health...
- Corona, CA (18 miles from Santa Ana, CA)
- 13 days ago
- Corona, CA (18 miles from Santa Ana, CA)
- 13 days ago
Job Title: Logistics Coordinator Department: Warehouse Reports to: Supervisor Essential Functions Include: This position also prepares items for shipments and is responsible for the flow of raw...
Warehouse Administrative Assistant 1st Shift
- Montclair, CA (24 miles from Santa Ana, CA)
- 15 days ago
- Montclair, CA (24 miles from Santa Ana, CA)
- 15 days ago
Ryder is immediately hiring a Permanent Full-Time Customer Coordinator Admin in Chino, California Warehouse Positions Pay Weekly Hourly Pay: $18.50 per hour Overtime Pay: $27.75 per hour Schedule:...
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 15 days ago
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 15 days ago
Provide forecasting and sourcing capacity for LTL, FTL, LCL, and FCL transportation....
Logistics Coordinator, Reverse Operations **W2 contract**ONSITE out of Santa Ana, CA** Target W2 $35/hr This is a customer-focused position with responsibility for the life cycle of our clients...
Associate Logistics Coordinator
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 19 days ago
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 19 days ago
available at all times during scheduled hours to respond to emergencies as a first responder Experience and Educational requirements: High school diploma or GED required 1-3 years of experience in the Air...
Logistics Specialist 3 (Logistics Coordinator)
- Santa Ana, CA
- 30+ days ago
- Santa Ana, CA
- 30+ days ago
Logistics Specialist 3 (Logistics Coordinator) Job ID: 25-07797 Pay rate range - $28/hr. to $30/hr. on W2 Work Schedule: Fully Onsite Mon-Fri 8:00 am to 5:00 pm (hours can change dependent on...
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 45+ days ago
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 45+ days ago
About Harbinger Harbinger Motors Inc. is a Southern California-based electric vehicle manufacturer on a mission to transform the automotive and transportation industries, bringing to market EVs...
Sr. Service Logistics Coordinator
- Irvine, CA (6 miles from Santa Ana, CA)
- 45+ days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 45+ days ago
of Lading (BOL) paperwork Conduct quality control process for incoming and outgoing hardware and vehicles Develop and execute the warehouse design and logistics program for the Mobile Service Vehicle...
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Santa Ana, CA
Highest Education Level
Customer Service Representatives in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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