Customer Service Representative Jobs in California
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Position Summary: Our client is seeking a returns coordinator to ensure all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse...
Job ID: 508262 Non-Exempt Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North...
Shipping Documentation: Print and apply shipping documentation, including packing lists, bills of lading, and MIL-STD shipping labels....
Adecco US, Inc. SR Logistics Coordinator in Fremont , California Senior Logistics Coordinator Location: Fremont, CA Monday to Friday 8am to 5pm Pay: $33 to $36 an hour DOE Summary: We are seeking...
Logistics Coordinator / Warehouse Operations Specialist (Part-Time)
- Petaluma, CA
- 1 day ago
- Petaluma, CA
- 1 day ago
We are a dynamic and growing company seeking a reliable and detail-oriented Logistics Coordinator / Warehouse Operations Specialist to join our team. In this part-time role, you will be a key...
Previous experience in organization coordination, transportation management, or a similar role is advantageous. Strong organizational skills and attention to detail....
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a Logistics Coordinator to provide administrative support and dispatch...
Customer Service Representative needed with experience in Logistics, 3-Pl, Warehouse and Distribution.Temp to hire position for a Logistics and Customer Service Clerk located in Los Angeles needed to...
Prepare final pack-out of customer shipments and prepare bill of lading via domestic and international carriers. Maintain lot traceability of products shipped....
Receive the bill of lading from overseas agents. Open files for shipment and enter data in the operational system according to the ISO standards of the company....
Apply Description Balanced Body is an energetic, environmentally sensitive company that is growing! Balanced Body leads the world in providing Pilates equipment and education. Balanced Body is...
Skills and Requirements 2+ Years experience in air/ocean freight import (domestic and international) Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation...
Summer Intern, Logistics Coordinator, Inbound Logistics
- Santa Ana, CA
- 5 days ago
- Santa Ana, CA
- 5 days ago
Position Summary Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation and growth are driven by an inclusive culture and a diverse...
Shasta AMR is hiring a Logistics Coordinator! Full Time 40hrs/wk Monday - Friday COMPENSATION AND BENEFITS: -$20.00/hr -Generous benefits package to include medical, dental, vision and a company...
Order Processing Clerk/Delivery Driver Industry: Metal Finishing Environment: Warehouse Shipping/Receiving Dept. Alphacoat Finishing is an AS9100 metal finishing shop. We specialize in protective...
Demographic Data for California
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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