Customer Service Representative Jobs in California
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Expeditors is a global logistics company headquartered in Seattle, Washington....
., bill-of-lading, packing list, commercial invoice, etc. - Cross check shipping labels and documents for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as scheduled...
Overview French Hospital Medical Center located in San Luis Obispo California has been named one of the Nation's 100 Top Hospitals by Truven Health Analytics and is rated among the top hospitals...
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations)
- Santa Ana, CA
- 1 day ago
- Santa Ana, CA
- 1 day ago
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations) Job ID: 25-08205 Pay rate range - $35/hr. to $37/hr. on W2 Work Schedule: Fully onsite Flexibility to travel and/or work overtime...
Logistics Coordinator#25-13757 San Diego, CA On-site Contract Starts 4/28/2025 Ends 4/27/2026 Job Description Genesis10 is currently seeking a Logistics Coordinator with our client in their San...
Logistics Coordinator, Site Services
- South San Francisco, CA
- 3 days ago
- South San Francisco, CA
- 3 days ago
The Position The responsibilities for this position may include, but are not limited to: WAREHOUSE OPERATIONS Coordinate the receiving and delivery of research materials management (e.g. gSupply,...
Organize signed Bills of Lading. Work with Supervisors to resolve problems. Participate in continuous improvement activities. Daily decision making based on daily workload....
Logistics Coordinator (Manufacturing)
- Huntington Beach, CA
- 6 days ago
- Huntington Beach, CA
- 6 days ago
Lead strategy development and process improvements for all modes of transportation (LTL, FTL, LCL, FCL)....
443678BR** **Auto req ID:** 443678BR **Company:** Boeing **Job Code:** Buyer Buyer **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** - Our organization works with partner...
The Logistics Coordinator is responsible for overseeing logistics activities throughout the life cycle of orders, including negotiating rates, booking shipments, tracking shipments, creating...
JOB SUMMARY The Logistics Coordinator works diligently to ensure that the logistics function within TWG is executed in a professional, timely, and customer service focused manner. Interacts with...
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...
Cryoport Systems is the life science industrys most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health...
Job Title: Logistics Coordinator Department: Warehouse Reports to: Supervisor Essential Functions Include: This position also prepares items for shipments and is responsible for the flow of raw...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in California
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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