Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Logistics Coordinator in El Paso, TX for our Supply Chain Solutions...
Our client is seeking a Late Truck Freight Clerk to join their team. As a Late Truck Freight Clerk, you will be part of the Logistics Department supporting the operations team. The ideal candidate...
Our client is seeking a Late Truck Freight Clerk to join their team. As a Late Truck Freight Clerk, you will be part of the Logistics Department supporting the operations team. The ideal candidate...
Scheduling and Logistics Coordinator, Sunday-Thursday 8a-4:30p
- Davenport, IA
- 1 hour ago
- Davenport, IA
- 1 hour ago
Scheduling and Logistics Coordinator, Sunday-Thursday 8a-4:30p Davenport, IA, USA Req #2719 Friday, April 18, 2025 Are you passionate about making a difference in our community? Join the...
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means youre empowered to make decisions, find solutions and receive...
14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...
Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...
Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc....
at AIT Worldwide Logistics in Palatine, Illinois, United States Job Description International Operations Agent II Job Locations US-IL-Palatine ID 2024-4753 Category Operations Position Type...
Order Processing Clerk Columbia, IL, United States JOB DESCRIPTION ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Duties Receives incoming frames, tracings, tint samples, etc. electronically and...
Ultimate Staffing is partnering with a fantastic client in Manchester, NH, to find a Logistics Coordinator. The ideal candidate will have prior experience with UPS and FedEx shipping and a keen...
Company DescriptionCompany Overview: Established in 2002, FOH is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House and room360 by FOH. Delivering...
Airswift is searching for a Logistics Coordinator to work on a 12+ month contract in Port Arthur, TX. Job Title: Logistics Coordinator Location: Port Arthur, TX Schedule: 4/10s (Monday-Thursday) -...
Schedule and assign motor carriers to customer truckload, just-in-time (JIT) cross-dock, and LTL shipments....
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Salary for Customer Service Representative Jobs Nationwide
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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