Customer Service Representative Jobs
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Haulistic (Global Logistics)
- Denver, CO
- 16 hours ago
- Haulistic (Global Logistics)
- Denver, CO
- 16 hours ago
***Full time, Mon-Fri*** Assist with daily tracking of shipments Answer phones in a professional and helpful manner Book LTL, TL and Airfreight shipments Enter shipments into proprietary TMS Retrieve...
Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...
A and Z Trucking is expanding and searching for our next team member! We have an immediate opening for an Experienced Carrier Manager for our Raleigh, NC location. Candidates will need Strong 3PL...
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Express Employment Professionals in Woodbury, Mn is seeking an Experienced Logistics Coordinator - Shipping Associate for a great company in the East Metro! Are you a detail-oriented logistics...
Support outbound logistics by packaging materials, affixing shipping labels, verifying shipping information against bills of lading, invoices, orders, or other records, and completing SAP transactions...
Job Title: Logistics CoordinatorJob Description Schedule, coordinate, monitor, and reconcile outside warehouse inventories to ensure billings are complete. Voucher all freight and warehouse...
Title: Senior Procurement Agent Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: Reports to the Senior Director of...
Remote WorkElevate your career today! Staffmark, in Melrose Park, IL, is hiring a dedicated Logistics Coordinator for a local, stable company. If you're passionate about delivering exceptional service and...
Job Overview: This position is responsible for controlling the ordering process, return process, inventory and consignment programs of the assigned division. This position assists their assigned...
Sales Logistics Coordinator SOUTH CAROLINA/BATESBURG
- Batesburg Leesville, SC
- 8 hours ago
- Batesburg Leesville, SC
- 8 hours ago
Job Duties/ Responsibilities Tender loads to carriers based on customer service, capacity, pricing, production times, etc.Communicate carrier information to shipping and help facilitate...
The Logistics Operations Coordinator is an important member of the Customer Service Representative (CSR) group at Samsung SDS America (SDSA)....
Sr Strategic Sourcing Agent, Supply Chain, Southbank
- Jacksonville, FL
- 8 hours ago
- Jacksonville, FL
- 8 hours ago
Job Posting Summary Responsible for researching and evaluating products based on quality, cost and patient outcomes/project deliverables. Analyzes price proposals, financial data, and other...
All paperwork should be verified to ensure orders match the shipping inventories and bill of lading Vendor and Carrier Relations: Negotiate rates and contracts with carriers to optimize transportation...
Position Summary: Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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