Customer Service Representative Jobs in Brookfield, WI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Are you ready to take the lead on logistics and become the go-to person for keeping everything running smoothly? Old Republic Risk Management is seeking an Office Logistics Coordinator to join our...
- Waukesha, WI (6 miles from Brookfield, WI)
- 7 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 7 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Menomonee Falls, WI (6 miles from Brookfield, WI)
- 8 days ago
- Menomonee Falls, WI (6 miles from Brookfield, WI)
- 8 days ago
Logistics Coordinator Job Description The Logistics Coordinator will oversee a team of 2-3 within the Shipping and Receiving (S&R) department. The role involves handling invoicing, trucking, and...
- Milwaukee, WI (9 miles from Brookfield, WI)
- 45+ days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 45+ days ago
Oversee FTL & LTL shipments using company drivers and outside carriers. Drive company vehicles to deliver equipment as needed. Follow all FMCSA safety regulations....
Summer Day Camp Logistics Coordinator
- Mequon, WI (13 miles from Brookfield, WI)
- 90+ days ago
- Mequon, WI (13 miles from Brookfield, WI)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Demographic Data for Brookfield, WI
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Salary for Customer Service Representative Jobs in Brookfield, WI
Highest Education Level
Customer Service Representatives in Brookfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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