Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Description the employee will play a crucial role in managing and coordinating the dispatching of products and services to our clients. This position requires excellent communication skills, a...
Accurate project and weekly pulling. Accurate monitoring of daily shipping reports. Load all truck lines and expedited shipping requirements. Oversee SAP Shipping system. Monitor and respond to...
Monitor and coordinate return vessels and shipments between customer care and carriers Coordinate shipments internally and externally via parcel/LTL/international/hotshot Review invoices for accuracy...
Summary The Logistics Customer Service Representative (CSR) I is responsible for taking inbound customer phone calls for our Jewelers Mutual Shipping Solution product....
Oversee FTL & LTL shipments using company drivers and outside carriers. Drive company vehicles to deliver equipment as needed. Follow all FMCSA safety regulations....
, Create bills of lading for all outbound shipments Supply labels for all LTL shipments Solicit for and maintain carrier rates for shipments on weekly shipment schedule....
Logistics Coordinator - Immediate Hiring compensation: To be discussed. Responsibilities: Prepare and assemble all documentation for shipments as needed by customer and/or required by the company...
Who We are: Kingsbury, Inc. was founded in 1912 and is the leader in the design and manufacture of tilt-pad fluid film thrust and journal bearings for all types of rotating machinery, with...
Position Overview As a Logistics Coordinator, you will manage all aspects of logistics throughout our supply chain. You will be responsible for organizing and providing efficient transportation...
Administrative Assistant/Logistics Coordinator - Warehouse - Night Shift
- Milwaukee, WI
- 20 days ago
- Milwaukee, WI
- 20 days ago
Prepare Bills of Lading for common carrier shipments. Reconcile Driver trip receipts. Maintain delivery logs including weekly route delay and special shipment reports....
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Description Tradesmen International is immediately hiring experienced Logistics Coordinator s for projects located in Milwaukee, WI. This is a full time opportunity with a pay rate up to $25/hr...
We are now looking for a Project Logistics coordinator to join and strengthen our logistical operations in Valmet North America. The purpose of this role is to improve logistical profitability and...
Logistics Coordinator Department: Brokerage Department Location: Mondovi, WI Base Salary with bonus potential after completion of a full financial quarter with satisfactory performance. Purpose:...
General Information Job ID ATR47395 Posting Job Title Logistics Coordinator Locations WI Pleasant Prairie Employment Type Full Time Date Posted 26-Dec-2024 Relocation Support No Description &...
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Title Synonyms
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Salary for Customer Service Representative Jobs in Wisconsin
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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