Customer Service Representative Jobs in Seattle, WA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Expeditors is a global logistics company headquartered in Seattle, Washington....
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Seattle site is looking for a new Sea Logistics Customer Care...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly,...
Export Agent (Part-Time Seasonal)
- Seatac, WA (11 miles from Seattle, WA)
- 11 days ago
- Seatac, WA (11 miles from Seattle, WA)
- 11 days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
- Seatac, WA (11 miles from Seattle, WA)
- 11 days ago
- Seatac, WA (11 miles from Seattle, WA)
- 11 days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Kent, WA (18 miles from Seattle, WA)
- 23 days ago
- Kent, WA (18 miles from Seattle, WA)
- 23 days ago
Overview Salary Range: $34,763-$52,047+ eligble for bonus plan. Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Seatac, WA (11 miles from Seattle, WA)
- 45+ days ago
- Seatac, WA (11 miles from Seattle, WA)
- 45+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Overview We have a strong commitment to equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in...
Logistics Coordinator (temporary)New
- Woodinville, WA (14 miles from Seattle, WA)
- 30+ days ago
- Woodinville, WA (14 miles from Seattle, WA)
- 30+ days ago
New Logistics Coordinator (temporary) Woodinville, Washington, United States Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set...
Customer Service Representative - Logistics (Kent, WA)
- Kent, WA (18 miles from Seattle, WA)
- 30+ days ago
- Kent, WA (18 miles from Seattle, WA)
- 30+ days ago
Customer Service Representative - Logistics (Kent, WA) in Kent , Washington Job Overview: Join a leading logistics provider as a Customer Service Representative!...
Speditionskaufmann Seefracht / Import Export Agent / Frankfurt (m/w/d)
- Seattle, WA
- 60+ days ago
- Seattle, WA
- 60+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Raunheim
- Seattle, WA
- 60+ days ago
- Seattle, WA
- 60+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Berlin Flughafen BER
- Seattle, WA
- 60+ days ago
- Seattle, WA
- 60+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Demographic Data for Seattle, WA
Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Seattle, WA
Highest Education Level
Customer Service Representatives in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Invoicing
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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