Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Job Title: Logistics CoordinatorJob Description Schedule, coordinate, monitor, and reconcile outside warehouse inventories to ensure billings are complete. Voucher all freight and warehouse...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Prepare and process shipping documents such as bills of lading, work orders, and shipping labels....
Program Manager - Decommissioning and Logistics Coordinator
- Olympia, WA
- 20 days ago
- Olympia, WA
- 20 days ago
BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join the team, Remote, US.BGIS is a leading provider of integrated real estate management services,...
Logistics Coordinator AppleOne Employment Services - Kirkland, WA Posted: 2/13/2025 - Expires: 5/14/2025 Job ID: 285286308 Apply Now I have already applied Save Job Print Email Share Job...
Logistics Coordinator, Returns, ReCommerce & Sustainability
- Bellevue, WA
- 29 days ago
- Bellevue, WA
- 29 days ago
This Logistics Coordinator will be responsible for coordination of internal and external customer experience requirements, and in some cases, delivery of a formal report out to the R&R leadership....
Summer Tahoma Logistics Coordinator - $425/week
- Eatonville, WA
- 29 days ago
- Eatonville, WA
- 29 days ago
Summer Tahoma Logistics Coordinator - $425/week The Salvation Army Northwest Division - Eatonville, WA Posted: 2/11/2025 - Expires: 5/12/2025 Job ID: 285207218 Apply Now I have already applied...
Speditionskaufmann Seefracht / Import Export Agent / Frankfurt (m/w/d)
- Seattle, WA
- 29 days ago
- Seattle, WA
- 29 days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
LOGISTICS COORDINATOR Redmond, WA Basic Function Make arrangements for shipping and storing products within United States and internationally. Essential Duties Arrange logistics for domestic and...
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Raunheim
- Seattle, WA
- 30+ days ago
- Seattle, WA
- 30+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Berlin Flughafen BER
- Seattle, WA
- 30+ days ago
- Seattle, WA
- 30+ days ago
Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Sales and Operations Management Trainee Everett, WA Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced Everett branch...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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