Customer Service Representative Jobs in Kirkland, WA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 28 Jobs

Ocean Export Agent

  • Seattle, WA (7 miles from Kirkland, WA)
  • 14 hours ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 14 hours ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Export Agent

  • Seattle, WA (7 miles from Kirkland, WA)
  • 8 days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 8 days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Export Agent

  • Seatac, WA (16 miles from Kirkland, WA)
  • 8 days ago
  • Seatac, WA (16 miles from Kirkland, WA)
  • 8 days ago

of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country.3 years of related air export experience and/or training.Must possess good...

Logistics Coordinator

  • Seattle, WA (7 miles from Kirkland, WA)
  • 9 days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 9 days ago

Prepare and process shipping documents such as bills of lading, work orders, and shipping labels....

Program Manager - Decommissioning and Logistics Coordinator

  • Seattle, WA (7 miles from Kirkland, WA)
  • 21 days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 21 days ago

BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join the team, Remote, US.BGIS is a leading provider of integrated real estate management services,...

Logistics Coordinator

  • Kirkland, WA
  • 27 days ago
  • Kirkland, WA
  • 27 days ago

Logistics Coordinator AppleOne Employment Services - Kirkland, WA Posted: 2/13/2025 - Expires: 5/14/2025 Job ID: 285286308 Apply Now I have already applied Save Job Print Email Share Job...

Logistics Coordinator, Returns, ReCommerce & Sustainability

  • Bellevue, WA (3 miles from Kirkland, WA)
  • 30+ days ago
  • Bellevue, WA (3 miles from Kirkland, WA)
  • 30+ days ago

This Logistics Coordinator will be responsible for coordination of internal and external customer experience requirements, and in some cases, delivery of a formal report out to the R&R leadership....

Speditionskaufmann Seefracht / Import Export Agent / Frankfurt (m/w/d)

  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago

Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...

Logistics Coordinator

  • Redmond, WA (3 miles from Kirkland, WA)
  • 30+ days ago
  • Redmond, WA (3 miles from Kirkland, WA)
  • 30+ days ago

LOGISTICS COORDINATOR Redmond, WA Basic Function Make arrangements for shipping and storing products within United States and internationally. Essential Duties Arrange logistics for domestic and...

Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Raunheim

  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago

Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...

Speditionskaufmann (m/w/d) Seefracht / Import Export Agent / Berlin Flughafen BER

  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago

Unternehmensbeschreibung Expeditors - Were not in the shipping business; were in the information business - Peter Rose, Expeditors Mitbegrunder Was tun wir & was ist unser Selbstverstandnis? Wir...

AOG/CLS & Air Export Agent

  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 30+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Customer Service Associate - Logistics

  • Everett, WA (21 miles from Kirkland, WA)
  • 45+ days ago
  • Everett, WA (21 miles from Kirkland, WA)
  • 45+ days ago

Sales and Operations Management Trainee Everett, WA Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced Everett branch...

BOLD & GOLD Logistics Coordinator

  • Seattle, WA (7 miles from Kirkland, WA)
  • 60+ days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 60+ days ago

Overview We have a strong commitment to equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in...

Air Export Agent - distretto di Verona

  • Seattle, WA (7 miles from Kirkland, WA)
  • 60+ days ago
  • Seattle, WA (7 miles from Kirkland, WA)
  • 60+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Demographic Data for Kirkland, WA

Moving to Kirkland, WA? Find some basic demographic data about Kirkland, WA below.


Local
National
93,227
3,356
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Kirkland, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Kirkland, WA offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kirkland, WA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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