Customer Service Representative Jobs in Lorton, VA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Red Peak Technical Services, LLC a subsidiary of Alutiiq, LLC has an opening for Field Logistics Coordinators in the Lorton, VA area. The Field Logistics Coordinator supports the contract by...
Purchasing and Logistics Coordinator
- Herndon, VA (23 miles from Lorton, VA)
- 10 days ago
- Herndon, VA (23 miles from Lorton, VA)
- 10 days ago
Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are...
- Springfield, VA (8 miles from Lorton, VA)
- 28 days ago
- Springfield, VA (8 miles from Lorton, VA)
- 28 days ago
Title: Logistics Coordinator Who We Are KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our...
Staff Engineer - Agent Supply Chain
- Manassas, VA (16 miles from Lorton, VA)
- 45+ days ago
- Manassas, VA (16 miles from Lorton, VA)
- 45+ days ago
Staff Engineer - Agent Supply Chain Portugal, Remote The Datadog Agent is software that runs on customer infrastructure and supports a wide range of platforms. It collects observability data from...
- Manassas, VA (16 miles from Lorton, VA)
- 60+ days ago
- Manassas, VA (16 miles from Lorton, VA)
- 60+ days ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Logistics Coordinator Environmental Facilitation Services [EPADC024]
- Washington, DC (17 miles from Lorton, VA)
- 90+ days ago
- Washington, DC (17 miles from Lorton, VA)
- 90+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices....
Demographic Data for Lorton, VA
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Salary for Customer Service Representative Jobs in Lorton, VA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Lorton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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