Customer Service Representative Jobs in Virginia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing...
Red Peak Technical Services, LLC a subsidiary of Alutiiq, LLC has an opening for Field Logistics Coordinators in the Lorton, VA area. The Field Logistics Coordinator supports the contract by...
LOGISTICS COORDINATOR ROANOKE, VA Targeting $50,000 to $55,000 annually Responsibilities: A vital role in supporting the Transportation Department by conducting detailed research on job site...
Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are...
Logistics Coordinator - Freight Brokerage & Intermodal
- Richmond, VA
- 10 days ago
- Richmond, VA
- 10 days ago
LOGISTICS COORDINATOR - FREIGHT BROKERAGE & INTERMODAL IN RICHMOND Date Posted: Sunday, February 23, 2025 ? Job Snapshot Employee Type: Contract Location: Virginia, Richmond Date Posted: Sunday,...
Portsmouth VA - Our client is seeking a full time Logistics Coordinator to join their stable and now growing team. If you enjoy the challenge of coordinating pricing and shipping methods as part...
The University of Virginia, Facilities Management, is seeking a Senior Logistics Coordinator. Facilities Management (FM) supports the University of Virginia's wide range of research, academic and...
WAREHOUSE LOGISTICS COORDINATOR Warehouse Logistics Coordinator Reference Number: 5693954 Published Date: 02/17/2025 Job Type: Permanent Industry: Administration and Support Hours: Full Time Join...
Join Our Team as a Permanent Export Logistics Coordinator Location: Lyndhurst, VA Pay Range: $17.50 per hour Are you ready to take your career to the next level with a leading logistics provider?...
Logistics Coordinator - Freight Brokerage & Intermodal
- Richmond, VA
- 27 days ago
- Richmond, VA
- 27 days ago
gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Title: Logistics Coordinator Who We Are KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our...
Clinical Logistics Coordinator - Bed Placement Registered Nurse (RN)
- VA
- 30+ days ago
- VA
- 30+ days ago
Clinical Logistics Coordinator - Bed Placement Registered Nurse (RN) VA, United States JOB DESCRIPTION Inova Center for Personalized Health - High Reliability Operations Center HROC is looking for...
Procurement Agent ID 2025-23247 Posting Location : Location US-VA-Troutville Category Supply Chain Management Position Type Full-Time Workplace Type Onsite Seniority Level Associate Overview We...
Engineering Logistics Coordinator Newport News, VA This position supports the PEO Aircraft Carriers - Carrier Engineering Team (SEA 05V). The Testing and Sea Trials Coordinator will support the...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Virginia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »