Customer Service Representative Jobs in South Jordan, UT

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-10 of 10 Jobs

Fleet Logistics Coordinator

  • West Valley, UT (9 miles from South Jordan, UT)
  • 5 hours ago
  • West Valley, UT (9 miles from South Jordan, UT)
  • 5 hours ago

Considering a career with Blackridge Fleet Center means you are in for a great ride (excuse the car metaphor)! Were not your standard automotive group and we are proud of that. We are out to do...

11647A - Procurement Agent II (Annual)

  • Murray, UT (8 miles from South Jordan, UT)
  • 4 days ago
  • Murray, UT (8 miles from South Jordan, UT)
  • 4 days ago

Work Shift: DAY Work Schedule: Why Merit? At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build...

Logistics Coordinator

  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 7 days ago
  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 7 days ago

Kforce has a client in SLC seeking a detail-oriented and tech-savvy Logistics Coordinator to join their team. This role involves heavy administration and project facilitation work, ensuring the...

Procurement Agent II

  • South Jordan, UT
  • 16 days ago
  • South Jordan, UT
  • 16 days ago

Why Merit? At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work,...

Program Manager - Decommissioning and Logistics Coordinator

  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 20 days ago
  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 20 days ago

BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join the team, Remote, US. BGIS is a leading provider of integrated real estate management services,...

Ocean Export Agent- Cargo Logistics

  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 27 days ago
  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 27 days ago

Want to get into logistics and need a good start? Have great attention to detail and like working with people? Check out Expeditors! "We're not in the shipping business; we're in the information...

Ocean Export Agent- Cargo Logistics

  • Salt Lake City, UT (16 miles from South Jordan, UT)
  • 27 days ago
  • Salt Lake City, UT (16 miles from South Jordan, UT)
  • 27 days ago

Company Description Want to get into logistics and need a good start? Have great attention to detail and like working with people? Check out Expeditors! Were not in the shipping business; were in...

Transportation Clerk - Multiple Shifts

  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 45+ days ago
  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 45+ days ago

Position Summary: Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison...

OTR - Logistics Coordinator

  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 60+ days ago
  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 60+ days ago

management systems (TMS) Certification and/or License may be required during course of employment Knowledge, Skills, and Abilities Knowledge of the principles, practices, and economics of distribution...

Customs Brokerage Agent- Logistics/Cargo Movement

  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 60+ days ago
  • Salt Lake City, UT (6 miles from South Jordan, UT)
  • 60+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Demographic Data for South Jordan, UT

Moving to South Jordan, UT? Find some basic demographic data about South Jordan, UT below.


Local
National
77,625
2,058
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Jordan, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in South Jordan, UT offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Jordan, UT
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »