Customer Service Representative Jobs in Utah
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Work Shift: DAY Work Schedule: Why Merit? At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build...
Kforce has a client in SLC seeking a detail-oriented and tech-savvy Logistics Coordinator to join their team. This role involves heavy administration and project facilitation work, ensuring the...
Why Merit? At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work,...
Program Manager - Decommissioning and Logistics Coordinator
- Salt Lake City, UT
- 20 days ago
- Salt Lake City, UT
- 20 days ago
BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join the team, Remote, US. BGIS is a leading provider of integrated real estate management services,...
Global Inventory Management: Maintain accurate records of IT assets, including hardware and peripherals across all locations Global Procurement and Receiving: Coordinate the procurement of IT...
Want to get into logistics and need a good start? Have great attention to detail and like working with people? Check out Expeditors! "We're not in the shipping business; we're in the information...
Company Description Want to get into logistics and need a good start? Have great attention to detail and like working with people? Check out Expeditors! Were not in the shipping business; were in...
Transportation Clerk - Multiple Shifts
- Salt Lake City, UT
- 45+ days ago
- Salt Lake City, UT
- 45+ days ago
Position Summary: Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison...
management systems (TMS) Certification and/or License may be required during course of employment Knowledge, Skills, and Abilities Knowledge of the principles, practices, and economics of distribution...
Customs Brokerage Agent- Logistics/Cargo Movement
- Salt Lake City, UT
- 60+ days ago
- Salt Lake City, UT
- 60+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Demographic Data for Utah
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Utah
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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