Customer Service Representative Jobs in The Colony, TX

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Logistics Coordinator

  • The Colony, TX
  • 1 day ago
  • The Colony, TX
  • 1 day ago

cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...

Logistics Coordinator II

  • Irving, TX (18 miles from The Colony, TX)
  • 2 days ago
  • Irving, TX (18 miles from The Colony, TX)
  • 2 days ago

14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...

Warehouse Administrative Assistant

  • Dallas, TX (20 miles from The Colony, TX)
  • 2 days ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 2 days ago

Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...

Logistics Coordinator

  • Irving, TX (18 miles from The Colony, TX)
  • 3 days ago
  • Irving, TX (18 miles from The Colony, TX)
  • 3 days ago

Job Position: Logistics Coordinator Location: Irving, Texas Employment Type: Full-time Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k Business: Freight Brokerage...

Logistics Coordinator (MST)

  • Dallas, TX (20 miles from The Colony, TX)
  • 4 days ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 4 days ago

MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...

Next Generation Logistics Coordinator

  • Plano, TX (10 miles from The Colony, TX)
  • 6 days ago
  • Plano, TX (10 miles from The Colony, TX)
  • 6 days ago

The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...

Operations & Logistics Coordinator

  • Fort Worth, TX (23 miles from The Colony, TX)
  • 9 days ago
  • Fort Worth, TX (23 miles from The Colony, TX)
  • 9 days ago

timely and accurate manner (use of Oracle system) Support onboarding and training of new warehouse associates to include (Outbound, Inbound, Returns, & Inventory) functions Support Auditing of Parcel & LTL...

Mailroom/Logistics Coordinator

  • Garland, TX (19 miles from The Colony, TX)
  • 11 days ago
  • Garland, TX (19 miles from The Colony, TX)
  • 11 days ago

CBG Surveying Texas is seeking a Mailroom/Logistics Coordinator in-office in our Garland, TX location. CBG Surveying is one the oldest and most successful surveying companies in Texas having been...

Logistics csr call center – midday shift – Onsite in Irving, TX 75039

  • Irving, TX (18 miles from The Colony, TX)
  • 11 days ago
  • Irving, TX (18 miles from The Colony, TX)
  • 11 days ago

(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...

$20/hr. Onsite Logistics Customer Service Rep. Irving, TX

  • Irving, TX (18 miles from The Colony, TX)
  • 11 days ago
  • Irving, TX (18 miles from The Colony, TX)
  • 11 days ago

Title: TTH Logistics Customer Service Representative Pay Rate: $20/hr. Paid Weekly with Benefits! Start Date: April Start Date!...

Logistics Coordinator

  • Irving, TX (18 miles from The Colony, TX)
  • 17 days ago
  • Irving, TX (18 miles from The Colony, TX)
  • 17 days ago

Understanding of truckload and LTL tariff and logistics. Hybrid working model. Work from home available. Must reside within commuting distance from the employer's Irving, TX office....

Transportation Clerk (R193395)

  • The Colony, TX
  • 18 days ago
  • The Colony, TX
  • 18 days ago

Job Description: Company: US0670 Edward Don Sales Territory: None Zip Code: 75056 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual pay range...

Transportation Clerk

  • The Colony, TX
  • 24 days ago
  • The Colony, TX
  • 24 days ago

The Traffic Coordinator handles routing and reporting responsibilities for the Transportation Department in The Colony, TX. The Traffic Coordinator monitors compliance of the third-party delivery...

GC Pro Logistics Coordinator

  • Farmers Branch, TX (10 miles from The Colony, TX)
  • 25 days ago
  • Farmers Branch, TX (10 miles from The Colony, TX)
  • 25 days ago

We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational...

Import Agent

  • Dallas, TX (20 miles from The Colony, TX)
  • 45+ days ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 45+ days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Demographic Data for The Colony, TX

Moving to The Colony, TX? Find some basic demographic data about The Colony, TX below.


Local
National
67,570
1,249
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in The Colony, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in The Colony, TX offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in The Colony, TX
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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