Customer Service Representative Jobs in Texas
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
. - Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Job Requirements : Min. Diploma / Degree in Logistics, Transportation and Distribution....
The Logistics Operations Coordinator is an important member of the Customer Service Representative (CSR) group at Samsung SDS America (SDSA)....
All paperwork should be verified to ensure orders match the shipping inventories and bill of lading Vendor and Carrier Relations: Negotiate rates and contracts with carriers to optimize transportation...
Position Summary: Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison...
Job Overview: Primoris Renewable Energy is seeking a Site Material Specialist to work at a project site. This role will collaborate closely with various departments to support all material...
*Please Note: Schedule for this role will be 10:00 pm - 7:00 am. In addition, this role will be out of Dallas, Texas for a few month before move to Fort Worth* We Deliver the Goods : Competitive...
We put the unity in "opport unity. " Opportunity Snapshot: Compensation: $28/hour Location: Odessa, TX Work Schedule: M-F / 40 hours+ Duration: 7 months+ Benefits: Comprehensive benefits with...
Management Systems Bachelor's degree in Business, Transportation and Logistics Management, or similar work experience....
Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...
We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national...
Materials Clerk, Logistics, 3PL Work Mode: Onsite Location:Onsite - DeSoto, TX Opportunity Reporting to the Manager - Logistics, 3PL Operations, this position will support daily, tactical...
of lading requirements, basic terminology, rail routing options is critical to perform this task Monitor railcar movement, identify railcars moving out of route or not in a timely manner and intervene...
Business Logistics Coordinator Fort Worth, Texas, United States | Posted: 3/3/2025 Job Title : Business Logistics Coordinator Duration: 6+months Contract with possible extension Location: Fort...
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Title Synonyms
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Salary for Customer Service Representative Jobs in Texas
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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