Customer Service Representative Jobs in Texas

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 78 Jobs
KPRC

Logistics Coordinator

  • KPRC
  • Houston, TX
  • 1 day ago
  • KPRC
  • Houston, TX
  • 1 day ago

KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...

Logistics Coordinator

  • El Paso, TX
  • 25 days ago
  • El Paso, TX
  • 25 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Logistics Coordinator in El Paso, TX for our Supply Chain Solutions...

Logistics Coordinator

  • The Colony, TX
  • 17 hours ago
  • The Colony, TX
  • 17 hours ago

cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...

Ocean Export Agent

  • El Paso, TX
  • 19 hours ago
  • El Paso, TX
  • 19 hours ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...

Procurement Agent/Buyer II - (B2)

  • Austin, TX
  • 1 day ago
  • Austin, TX
  • 1 day ago

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service...

Logistics Coordinator

  • Odessa, TX
  • 1 day ago
  • Odessa, TX
  • 1 day ago

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means youre empowered to make decisions, find solutions and receive...

Logistics Coordinator II

  • Irving, TX
  • 1 day ago
  • Irving, TX
  • 1 day ago

14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...

Warehouse Administrative Assistant

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...

Logistics Coordinator

  • Port Arthur, TX
  • 1 day ago
  • Port Arthur, TX
  • 1 day ago

Airswift is searching for a Logistics Coordinator to work on a 12+ month contract in Port Arthur, TX. Job Title: Logistics Coordinator Location: Port Arthur, TX Schedule: 4/10s (Monday-Thursday) -...

Logistics Coordinator

  • Lancaster, TX
  • 1 day ago
  • Lancaster, TX
  • 1 day ago

D.W. Distribution, an S.B.P. brand is currently looking to hire a Logistics Coordinator to serve as a department coordinator, responsible for the administrative tasks associated with checking in...

Procurement Agent

  • Fort Worth, TX
  • 2 days ago
  • Fort Worth, TX
  • 2 days ago

Procurement Agent Skill Set : NC Machining Total Experience : 5.00 to 15.00 Years No of Openings : 1 Job Post Date : 07/04/2025 Job Expiry Date : 28/05/2025 Domain : IT Location : FORT WORTH...

Logistics Coordinator

  • Irving, TX
  • 2 days ago
  • Irving, TX
  • 2 days ago

Job Position: Logistics Coordinator Location: Irving, Texas Employment Type: Full-time Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k Business: Freight Brokerage...

Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...

Brokerage Agent, Imports

  • Laredo, TX
  • 2 days ago
  • Laredo, TX
  • 2 days ago

Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation....

Logistics Coordinator (MST)

  • Dallas, TX
  • 3 days ago
  • Dallas, TX
  • 3 days ago

MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Texas offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Texas
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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