Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator - Customer Service
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...
Logistics Operations Coordinator (EM6922-6923)
- Plano, TX (20 miles from Irving, TX)
- 17 hours ago
- Plano, TX (20 miles from Irving, TX)
- 17 hours ago
The Logistics Operations Coordinator is an important member of the Customer Service Representative (CSR) group at Samsung SDS America (SDSA)....
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
*Please Note: Schedule for this role will be 10:00 pm - 7:00 am. In addition, this role will be out of Dallas, Texas for a few month before move to Fort Worth* We Deliver the Goods : Competitive...
Logistics Coordinator - Customer Service in Dallas, TX
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
- Dallas, TX (8 miles from Irving, TX)
- 2 days ago
Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...
- Dallas, TX (8 miles from Irving, TX)
- 3 days ago
- Dallas, TX (8 miles from Irving, TX)
- 3 days ago
We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national...
Materials Clerk, Logistics, 3PL
- Desoto, TX (15 miles from Irving, TX)
- 3 days ago
- Desoto, TX (15 miles from Irving, TX)
- 3 days ago
Materials Clerk, Logistics, 3PL Work Mode: Onsite Location:Onsite - DeSoto, TX Opportunity Reporting to the Manager - Logistics, 3PL Operations, this position will support daily, tactical...
Business Logistics Coordinator
- Fort Worth, TX (22 miles from Irving, TX)
- 4 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 4 days ago
Business Logistics Coordinator Fort Worth, Texas, United States | Posted: 3/3/2025 Job Title : Business Logistics Coordinator Duration: 6+months Contract with possible extension Location: Fort...
- Dallas, TX (8 miles from Irving, TX)
- 5 days ago
- Dallas, TX (8 miles from Irving, TX)
- 5 days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
Establish and maintain relations with warehouse personnel, truckload carriers, LTL carriers, ocean carriers, customs broker, drayage providers and 3rd party logistics providers....
Air Logistics Customer Care Specialist
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Dallas site is looking for a new Air Logistics Customer Care...
Associate Procurement Agent (Buyer)
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services (BGS) is looking for a Procurement Agent (Level 2) for our Dallas, TX facility. The Procurement Agent...
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
inventory levels within the warehouse and adjust stock as necessary to prevent overstocking or shortages; Prepare and maintain accurate records of incoming and outgoing shipments, including manifests, bills...
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
- Dallas, TX (8 miles from Irving, TX)
- 6 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Job Description: Client is looking for a Device Shipping and Logistics Coordinator to manage device shipping and receiving, mailbox management, and remote device inventory for our team. This...
- Lancaster, TX (16 miles from Irving, TX)
- 7 days ago
- Lancaster, TX (16 miles from Irving, TX)
- 7 days ago
Pay Range: $21-$23 Shift: M, T, TH & Friday Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Irving, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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