Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Fort Worth, TX (22 miles from Irving, TX)
- 6 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 6 hours ago
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John...
- The Colony, TX (18 miles from Irving, TX)
- 1 day ago
- The Colony, TX (18 miles from Irving, TX)
- 1 day ago
cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...
14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...
Warehouse Administrative Assistant
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...
- Lancaster, TX (16 miles from Irving, TX)
- 2 days ago
- Lancaster, TX (16 miles from Irving, TX)
- 2 days ago
D.W. Distribution, an S.B.P. brand is currently looking to hire a Logistics Coordinator to serve as a department coordinator, responsible for the administrative tasks associated with checking in...
- Fort Worth, TX (22 miles from Irving, TX)
- 3 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 3 days ago
Procurement Agent Skill Set : NC Machining Total Experience : 5.00 to 15.00 Years No of Openings : 1 Job Post Date : 07/04/2025 Job Expiry Date : 28/05/2025 Domain : IT Location : FORT WORTH...
Job Position: Logistics Coordinator Location: Irving, Texas Employment Type: Full-time Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k Business: Freight Brokerage...
- Dallas, TX (8 miles from Irving, TX)
- 3 days ago
- Dallas, TX (8 miles from Irving, TX)
- 3 days ago
MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...
Remote Logistics Coordinator - Fri-Sun 6am-6pm
- Fort Worth, TX (22 miles from Irving, TX)
- 4 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 4 days ago
An Insight Global customer in the 3PL industry is in need of a Logistics Coordinator to join their growing team. This individual will be supporting customers with oil and gas shipments and the...
Remote WorkNext Generation Logistics Coordinator
- Plano, TX (20 miles from Irving, TX)
- 6 days ago
- Plano, TX (20 miles from Irving, TX)
- 6 days ago
The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...
Warehouse / Logistics Coordinator (Haslet)
- Fort Worth, TX (22 miles from Irving, TX)
- 9 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 9 days ago
Warehouse / Logistics Coordinator (Haslet) 3.5 3.5 out of 5 stars 504 Westport Pkwy, Fort Worth, TX 76177 Administers and operates the organization's warehouses, including processing, destruction,...
Operations & Logistics Coordinator
- Fort Worth, TX (22 miles from Irving, TX)
- 9 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 9 days ago
timely and accurate manner (use of Oracle system) Support onboarding and training of new warehouse associates to include (Outbound, Inbound, Returns, & Inventory) functions Support Auditing of Parcel & LTL...
Mailroom/Logistics Coordinator
- Garland, TX (20 miles from Irving, TX)
- 10 days ago
- Garland, TX (20 miles from Irving, TX)
- 10 days ago
CBG Surveying Texas is seeking a Mailroom/Logistics Coordinator in-office in our Garland, TX location. CBG Surveying is one the oldest and most successful surveying companies in Texas having been...
Logistics csr call center – midday shift – Onsite in Irving, TX 75039
- Irving, TX
- 11 days ago
- Irving, TX
- 11 days ago
(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...
$20/hr. Onsite Logistics Customer Service Rep. Irving, TX
- Irving, TX
- 11 days ago
- Irving, TX
- 11 days ago
Title: TTH Logistics Customer Service Representative Pay Rate: $20/hr. Paid Weekly with Benefits! Start Date: April Start Date!...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »