Customer Service Representative Jobs in Houston, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
. - Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Job Requirements : Min. Diploma / Degree in Logistics, Transportation and Distribution....
All paperwork should be verified to ensure orders match the shipping inventories and bill of lading Vendor and Carrier Relations: Negotiate rates and contracts with carriers to optimize transportation...
Job Overview: Primoris Renewable Energy is seeking a Site Material Specialist to work at a project site. This role will collaborate closely with various departments to support all material...
Logistic Customer Service Representative/Dispatcher Automation Personnel Services is looking for a hard-working Logistic Customer Service Representative/Dispatcher for a company based in Houston, TX...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Own the global logistics work processes including all training manuals, procedures, Intranet sites, etc....
Summary This position is expected to manage the logistics of select large and/or specialty projects with minimal supervision. This includes coordination of logistics and transportation...
YOUR ROLE Routes outbound ocean freight shipments to their destinations by performing the following duties. WHAT ARE YOU GOING TO DO?...
Utilize in-house software to receive PO's and to process sales orders Prepare bills of lading and shipping documents for inbound and outbound shipments Maintain overall shipping and receiving schedule...
Logistics Coordinator (East Houston / Channelview) $22 per hour
- Houston, TX
- 14 days ago
- Houston, TX
- 14 days ago
All paperwork should be verified to ensure orders match the shipping inventories and bill of lading Vendor & Carrier Relations: Negotiate rates and contracts with carriers to optimize transportation...
ERP and transportation management system knowledge and usage highly desirable; SAP a plus Strong skills in routing software Intermediate experience with Excel required Proficiency with computers including...
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create...
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create...
Routing and Logistics Coordinator (School District Transportation)
- Houston, TX
- 23 days ago
- Houston, TX
- 23 days ago
Job Description POSITION: Routing and Logistics Coordinator REPORTS TO: Transportation Manager POSITION TYPE: 12-month START DATE: February 2025 COMPENSATION: $21.98 - $25.83/hour, Home Office...
Demographic Data for Houston, TX
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Title Synonyms
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Salary for Customer Service Representative Jobs in Houston, TX
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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