Customer Service Representative Jobs in Houston, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
KPRC 2, the Graham Media Group-owned NBC station in Houston, is seeking a Logistics Coordinator, a role designed for a quick-thinking problem solver capable of juggling multiple projects with a...
Save record of damage of incoming material on Bill of Lading and photographs to job folder. Ensure that non-conforming material is documented in the QMS through the NCR module....
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the...
to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...
Logistics Coordinator (La Porte, TX) Austin Industrial
- La Porte, TX (19 miles from Houston, TX)
- 11 days ago
- La Porte, TX (19 miles from Houston, TX)
- 11 days ago
About Austin Industrial Austin Industrial delivers premier maintenance, construction, and soft craft services to leading industrial companies across the U.S. An industry leader for more than 60...
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
Verify materials loaded against Bill of Lading and Packing List. Obtain appropriate signatures from truck drivers. Verify truck drivers are compliant with company safety procedures....
- Sugar Land, TX (18 miles from Houston, TX)
- 16 days ago
- Sugar Land, TX (18 miles from Houston, TX)
- 16 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Accredo Packaging, Inc. manufactures and...
In-depth knowledge of export and import operations, including documentation, preparation of bills of lading and delivery orders, and customs clearance is required....
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
- Spring, TX (21 miles from Houston, TX)
- 30+ days ago
- Spring, TX (21 miles from Houston, TX)
- 30+ days ago
Logistics Coordinator II Spring, Texas, United States 1255823 Oil & Gas - Downstream Contract Mar 6 Our client, a major Oil & Gas company is seeking a Logistics Coordinator II to work within their...
Job Overview: Primoris Renewable Energy is seeking a Site Material Specialist to work at a project site. This role will collaborate closely with various departments to support all material...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
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Salary for Customer Service Representative Jobs in Houston, TX
Highest Education Level
Customer Service Representatives in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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