Customer Service Representative Jobs in Garland, TX

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Logistics Coordinator

  • The Colony, TX (19 miles from Garland, TX)
  • 1 day ago
  • The Colony, TX (19 miles from Garland, TX)
  • 1 day ago

cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...

Logistics Coordinator II

  • Irving, TX (20 miles from Garland, TX)
  • 1 day ago
  • Irving, TX (20 miles from Garland, TX)
  • 1 day ago

14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...

Warehouse Administrative Assistant

  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago

Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...

Logistics Coordinator

  • Lancaster, TX (22 miles from Garland, TX)
  • 2 days ago
  • Lancaster, TX (22 miles from Garland, TX)
  • 2 days ago

D.W. Distribution, an S.B.P. brand is currently looking to hire a Logistics Coordinator to serve as a department coordinator, responsible for the administrative tasks associated with checking in...

Logistics Coordinator

  • Irving, TX (20 miles from Garland, TX)
  • 3 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 3 days ago

Job Position: Logistics Coordinator Location: Irving, Texas Employment Type: Full-time Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k Business: Freight Brokerage...

Logistics Coordinator (MST)

  • Dallas, TX (14 miles from Garland, TX)
  • 3 days ago
  • Dallas, TX (14 miles from Garland, TX)
  • 3 days ago

MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...

Next Generation Logistics Coordinator

  • Plano, TX (10 miles from Garland, TX)
  • 6 days ago
  • Plano, TX (10 miles from Garland, TX)
  • 6 days ago

The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...

Mailroom/Logistics Coordinator

  • Garland, TX
  • 10 days ago
  • Garland, TX
  • 10 days ago

CBG Surveying Texas is seeking a Mailroom/Logistics Coordinator in-office in our Garland, TX location. CBG Surveying is one the oldest and most successful surveying companies in Texas having been...

Logistics csr call center – midday shift – Onsite in Irving, TX 75039

  • Irving, TX (20 miles from Garland, TX)
  • 11 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 11 days ago

(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...

$20/hr. Onsite Logistics Customer Service Rep. Irving, TX

  • Irving, TX (20 miles from Garland, TX)
  • 11 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 11 days ago

Title: TTH Logistics Customer Service Representative Pay Rate: $20/hr. Paid Weekly with Benefits! Start Date: April Start Date!...

Logistics Coordinator

  • Irving, TX (20 miles from Garland, TX)
  • 17 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 17 days ago

Understanding of truckload and LTL tariff and logistics. Hybrid working model. Work from home available. Must reside within commuting distance from the employer's Irving, TX office....

Transportation Clerk (R193395)

  • The Colony, TX (19 miles from Garland, TX)
  • 18 days ago
  • The Colony, TX (19 miles from Garland, TX)
  • 18 days ago

Job Description: Company: US0670 Edward Don Sales Territory: None Zip Code: 75056 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual pay range...

Transportation Clerk

  • The Colony, TX (19 miles from Garland, TX)
  • 24 days ago
  • The Colony, TX (19 miles from Garland, TX)
  • 24 days ago

The Traffic Coordinator handles routing and reporting responsibilities for the Transportation Department in The Colony, TX. The Traffic Coordinator monitors compliance of the third-party delivery...

GC Pro Logistics Coordinator

  • Farmers Branch, TX (16 miles from Garland, TX)
  • 24 days ago
  • Farmers Branch, TX (16 miles from Garland, TX)
  • 24 days ago

We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational...

Import Agent

  • Dallas, TX (14 miles from Garland, TX)
  • 45+ days ago
  • Dallas, TX (14 miles from Garland, TX)
  • 45+ days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Demographic Data for Garland, TX

Moving to Garland, TX? Find some basic demographic data about Garland, TX below.


Local
National
245,469
4,025
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Garland, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Garland, TX offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garland, TX
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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