Customer Service Representative Jobs in Desoto, TX

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 15 Jobs

Logistics Coordinator II

  • Irving, TX (15 miles from Desoto, TX)
  • 1 day ago
  • Irving, TX (15 miles from Desoto, TX)
  • 1 day ago

14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...

Warehouse Administrative Assistant

  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago

Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...

Logistics Coordinator

  • Lancaster, TX (6 miles from Desoto, TX)
  • 2 days ago
  • Lancaster, TX (6 miles from Desoto, TX)
  • 2 days ago

D.W. Distribution, an S.B.P. brand is currently looking to hire a Logistics Coordinator to serve as a department coordinator, responsible for the administrative tasks associated with checking in...

Logistics Coordinator

  • Irving, TX (15 miles from Desoto, TX)
  • 3 days ago
  • Irving, TX (15 miles from Desoto, TX)
  • 3 days ago

Job Position: Logistics Coordinator Location: Irving, Texas Employment Type: Full-time Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k Business: Freight Brokerage...

Logistics Coordinator (MST)

  • Dallas, TX (13 miles from Desoto, TX)
  • 3 days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 3 days ago

MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...

Logistics csr call center – midday shift – Onsite in Irving, TX 75039

  • Irving, TX (15 miles from Desoto, TX)
  • 11 days ago
  • Irving, TX (15 miles from Desoto, TX)
  • 11 days ago

(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...

$20/hr. Onsite Logistics Customer Service Rep. Irving, TX

  • Irving, TX (15 miles from Desoto, TX)
  • 11 days ago
  • Irving, TX (15 miles from Desoto, TX)
  • 11 days ago

Title: TTH Logistics Customer Service Representative Pay Rate: $20/hr. Paid Weekly with Benefits! Start Date: April Start Date!...

Logistics Coordinator

  • Irving, TX (15 miles from Desoto, TX)
  • 17 days ago
  • Irving, TX (15 miles from Desoto, TX)
  • 17 days ago

Understanding of truckload and LTL tariff and logistics. Hybrid working model. Work from home available. Must reside within commuting distance from the employer's Irving, TX office....

GC Pro Logistics Coordinator

  • Farmers Branch, TX (22 miles from Desoto, TX)
  • 24 days ago
  • Farmers Branch, TX (22 miles from Desoto, TX)
  • 24 days ago

We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational...

Import Agent

  • Dallas, TX (13 miles from Desoto, TX)
  • 45+ days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 45+ days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Logistics Coordinator

  • Dallas, TX (13 miles from Desoto, TX)
  • 26 days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 26 days ago

Accurately input and update shipment details into the company system, including Bills of Lading (BOL), Proof of Deliveries (POD), and carrier invoices....

Logistics Coordinator with Over-dimensional freight experience

  • Mansfield, TX (15 miles from Desoto, TX)
  • 30+ days ago
  • Mansfield, TX (15 miles from Desoto, TX)
  • 30+ days ago

Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...

Air Export Agent

  • Dallas, TX (13 miles from Desoto, TX)
  • 30+ days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 30+ days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Air Logistics Customer Care Specialist

  • Dallas, TX (13 miles from Desoto, TX)
  • 30+ days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 30+ days ago

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Dallas site is looking for a new Air Logistics Customer Care...

Business Logistics Coordinator - I

  • Irving, TX (15 miles from Desoto, TX)
  • 45+ days ago
  • Irving, TX (15 miles from Desoto, TX)
  • 45+ days ago

Job Description: Client is looking for a Device Shipping and Logistics Coordinator to manage device shipping and receiving, mailbox management, and remote device inventory for our team. This...

Demographic Data for Desoto, TX

Moving to Desoto, TX? Find some basic demographic data about Desoto, TX below.


Local
National
56,164
843
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Desoto, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Desoto, TX offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Desoto, TX
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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