Customer Service Representative Jobs in Dallas, TX
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- The Colony, TX (20 miles from Dallas, TX)
- 1 day ago
- The Colony, TX (20 miles from Dallas, TX)
- 1 day ago
cost-effective means to ship freight within expected requirements Correctly labeling hazardous materials and providing DG paperwork to vendors Provide all required shipping documentation (BOL's, Ocean Bill...
- Irving, TX (8 miles from Dallas, TX)
- 1 day ago
- Irving, TX (8 miles from Dallas, TX)
- 1 day ago
14/14 rotational schedule in Dallas area MAIN FUNCTIONS Work in-country to manage the Wells material and logistics processes. Serve as Logistics interface between Logistics Manager/Lead and...
Ryder is immediately hiring a Permanent Full Time Welcome Center Associate in Dallas, TX Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Additional Pay: $2.75 per hour Overtime Pay...
- Lancaster, TX (11 miles from Dallas, TX)
- 2 days ago
- Lancaster, TX (11 miles from Dallas, TX)
- 2 days ago
D.W. Distribution, an S.B.P. brand is currently looking to hire a Logistics Coordinator to serve as a department coordinator, responsible for the administrative tasks associated with checking in...
- Irving, TX (8 miles from Dallas, TX)
- 3 days ago
- Irving, TX (8 miles from Dallas, TX)
- 3 days ago
Job Position: Logistics Coordinator Location: Irving, Texas Employment Type: Full-time Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k Business: Freight Brokerage...
MST LOGISTICS COORDINATOR Build an Aviation Career Youre Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an...
Next Generation Logistics Coordinator
- Plano, TX (18 miles from Dallas, TX)
- 6 days ago
- Plano, TX (18 miles from Dallas, TX)
- 6 days ago
The Next Generation Logistics Coordinator will work with the Director of NEXT TEAMS to provide support, direction, and strategy for NEXT Teams trip management. They will also work with the Next...
Mailroom/Logistics Coordinator
- Garland, TX (14 miles from Dallas, TX)
- 10 days ago
- Garland, TX (14 miles from Dallas, TX)
- 10 days ago
CBG Surveying Texas is seeking a Mailroom/Logistics Coordinator in-office in our Garland, TX location. CBG Surveying is one the oldest and most successful surveying companies in Texas having been...
Logistics csr call center – midday shift – Onsite in Irving, TX 75039
- Irving, TX (8 miles from Dallas, TX)
- 11 days ago
- Irving, TX (8 miles from Dallas, TX)
- 11 days ago
(title: Logistics csr Irving TX) Global logistics and transportation services company is looking for Customer Service Representative, you’ll play a vital role in ensuring seamless communication and...
$20/hr. Onsite Logistics Customer Service Rep. Irving, TX
- Irving, TX (8 miles from Dallas, TX)
- 11 days ago
- Irving, TX (8 miles from Dallas, TX)
- 11 days ago
Title: TTH Logistics Customer Service Representative Pay Rate: $20/hr. Paid Weekly with Benefits! Start Date: April Start Date!...
- Irving, TX (8 miles from Dallas, TX)
- 17 days ago
- Irving, TX (8 miles from Dallas, TX)
- 17 days ago
Understanding of truckload and LTL tariff and logistics. Hybrid working model. Work from home available. Must reside within commuting distance from the employer's Irving, TX office....
Transportation Clerk (R193395)
- The Colony, TX (20 miles from Dallas, TX)
- 18 days ago
- The Colony, TX (20 miles from Dallas, TX)
- 18 days ago
Job Description: Company: US0670 Edward Don Sales Territory: None Zip Code: 75056 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual pay range...
- The Colony, TX (20 miles from Dallas, TX)
- 24 days ago
- The Colony, TX (20 miles from Dallas, TX)
- 24 days ago
The Traffic Coordinator handles routing and reporting responsibilities for the Transportation Department in The Colony, TX. The Traffic Coordinator monitors compliance of the third-party delivery...
- Farmers Branch, TX (11 miles from Dallas, TX)
- 24 days ago
- Farmers Branch, TX (11 miles from Dallas, TX)
- 24 days ago
We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
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Salary for Customer Service Representative Jobs in Dallas, TX
Highest Education Level
Customer Service Representatives in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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