Customer Service Representative Jobs in Folcroft, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Air Logistics Customer Care Specialist
- Media, PA (7 miles from Folcroft, PA)
- 2 days ago
- Media, PA (7 miles from Folcroft, PA)
- 2 days ago
Abacus is seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Air Logistics Customer Care Specialist position. This role involves managing client interactions,...
- Boothwyn, PA (10 miles from Folcroft, PA)
- 10 days ago
- Boothwyn, PA (10 miles from Folcroft, PA)
- 10 days ago
Responsibilities Coordinate and oversee transportation management activities, ensuring timely delivery of goods....
Logistics Coordinator, On-Site, Malvern, PA
- Malvern, PA (17 miles from Folcroft, PA)
- 16 days ago
- Malvern, PA (17 miles from Folcroft, PA)
- 16 days ago
SUMMARY The Logistics Coordinator in Malvern, PA will perform duties as part of its Logistics Department to support our Audio Visual, Video Conferencing and IT Solutions. This is an on-site...
- Pennsauken, NJ (12 miles from Folcroft, PA)
- 16 days ago
- Pennsauken, NJ (12 miles from Folcroft, PA)
- 16 days ago
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether its providing clean water to more than a billion people on the planet,...
Logistics Coordinator II (Night Shift)
- Aston, PA (8 miles from Folcroft, PA)
- 19 days ago
- Aston, PA (8 miles from Folcroft, PA)
- 19 days ago
POSITION SUMMARY: The Logistics Coordinator II is responsible for the coordination and utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt,...
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Philadelphia, PA (7 miles from Folcroft, PA)
- 30+ days ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 30+ days ago
Marketing Statement Under basic supervision, purchases supplies, materials, equipment, and required external services for the PHA; manages vendor pools for timely delivery of quality supplies and...
- Moorestown, NJ (18 miles from Folcroft, PA)
- 45+ days ago
- Moorestown, NJ (18 miles from Folcroft, PA)
- 45+ days ago
WHAT WE'RE DOING At Lockheed Martin, we are dedicated to advancing the capabilities of the Aegis Weapon System through comprehensive integration, development, and testing under the Aegis Baseline...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- Philadelphia, PA (7 miles from Folcroft, PA)
- 90+ days ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 90+ days ago
Summary of position: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is...
Demographic Data for Folcroft, PA
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Salary for Customer Service Representative Jobs in Folcroft, PA
Required or preferred licenses and certifications for Customer Service Representative positions.
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Customer Service Representatives in Folcroft, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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