Customer Service Representative Jobs in Pennsylvania
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Collect and sign Bill of Ladings, accurately weigh trailers, and ensure correct documentation....
Abacus is seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Air Logistics Customer Care Specialist position. This role involves managing client interactions,...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
SAP LOGISTICS CUSTOMER SERVICE REP Pittsburgh, PENNSYLVANIA JOB REFERENCE ID: 25-03128 JOB TYPE: Contract LOCATION: Pittsburgh, PENNSYLVANIA PAY RATE: $30.0 - $38.0 POST DATE: March 5, 2025 : SAP...
Evertz USA, Inc. is seeking a Logistics Coordinator whose primary duties will include providing administrative support to our logistics department. SEEKING CANDIDATES LOCAL TO INDIANA, PA...
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Responsibilities Coordinate and oversee transportation management activities, ensuring timely delivery of goods....
Job details Posted 10 February 2025 Salary US$62000.00 - US$72000.00 per annum Location Allentown Job type Permanent Discipline Rise Energy Reference BBBH248258 Consultant Adam Tomogsoc Energy...
SUMMARY The Logistics Coordinator in Malvern, PA will perform duties as part of its Logistics Department to support our Audio Visual, Video Conferencing and IT Solutions. This is an on-site...
POSITION SUMMARY: The Logistics Coordinator II is responsible for the coordination and utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt,...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator - 126005 DESCRIPTION/RESPONSIBILITIES:Job Description - Logistics CoordinatorManage accounts by ensuring that our clients receive the best product at the most reasonable...
Transportation Clerk - Paragon - Warrendale (R185917)
- Warrendale, PA
- 27 days ago
- Warrendale, PA
- 27 days ago
Job Description: Company: US0010 Sysco Eastern Maryland, LLC Sales Territory: None Zip Code: 21113 Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in...
at DSV Air & Sea Inc. in Hazle Township, Pennsylvania, United States Job Description If you are a current DSV employee and interested in a position in another country,please contact your Human...
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Sea Logistics is looking for a new Customer Care Manager...
Demographic Data for Pennsylvania
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Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pennsylvania
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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