Customer Service Representative Jobs in Research Triangle Park, NC
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- A&Z Trucking
- Raleigh, NC (13 miles from Research Triangle Park, NC)
- 8 days ago
- A&Z Trucking
- Raleigh, NC (13 miles from Research Triangle Park, NC)
- 8 days ago
A and Z Trucking is expanding and searching for our next team member! We have an immediate opening for an Experienced Carrier Manager for our Raleigh, NC location. Candidates will need Strong 3PL...
Project Specialist-Logistics Coordinator
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 3 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 3 days ago
Our client is currently seeking a dedicated and efficient Project Specialist-Logistics Coordinator to join a leading technology services team. This full-time role is based 100% onsite in RTP and...
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 4 days ago
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 4 days ago
Insight Global Logistics Coordinator in Morrisville , North Carolina Job Description Logistics Coordinator to our CXC Wireless team based in RTP....
- Durham, NC (6 miles from Research Triangle Park, NC)
- 4 days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 4 days ago
TEKsystems Logistics Coordinator in Durham , North Carolina Description Overview of Function: There is a need to bring on a Logistics Coordinator to our team based in RTP. This role is 100% onsite...
International Logistics Coordinator
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 23 days ago
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 23 days ago
Adhere to company standard operating procedures and best practices for export shipments and US Customs Compliance....
Logistics Coordinator - Freight Brokerage & Intermodal
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 27 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 27 days ago
gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...
Logistics Coordinator - Freight Brokerage & Intermodal
- Durham, NC (6 miles from Research Triangle Park, NC)
- 27 days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 27 days ago
gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...
Logistics Coordinator Environmental Facilitation Services [EPANC008]
- Research Triangle Park, NC (5 miles from Research Triangle Park, NC)
- 90+ days ago
- Research Triangle Park, NC (5 miles from Research Triangle Park, NC)
- 90+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices....
Cell & Gene Control Tower Logistics Coordinator
- Durham, NC (6 miles from Research Triangle Park, NC)
- 90+ days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 90+ days ago
Experience in the courier or air freight industry. Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook)....
Demographic Data for Research Triangle Park, NC
Moving to Research Triangle Park, NC? Find some basic demographic data about Research Triangle Park, NC below.
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Salary for Customer Service Representative Jobs in Research Triangle Park, NC
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Research Triangle Park, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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