Customer Service Representative Jobs in North Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
A and Z Trucking is expanding and searching for our next team member! We have an immediate opening for an Experienced Carrier Manager for our Raleigh, NC location. Candidates will need Strong 3PL...
Requisition Number: 67454 Corning is vital to progress in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and...
Logistics Coordinator Pay: Up to $22 DOE TYPE : Contract to Hire WHY THIS COMPANY: Our client is a leading third-party logistics company in the Charlotte and surrounding area (with 200 offices in...
2nd Shift Logistics Coordinator/Consolidator At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on...
Our client is currently seeking a dedicated and efficient Project Specialist-Logistics Coordinator to join a leading technology services team. This full-time role is based 100% onsite in RTP and...
Scope of Position: Performs a wide variety of shipping and logistics tasks. Processes orders for shipment. Completes all necessary paperwork for outbound shipments. Reviews/audits freight bills...
Insight Global Logistics Coordinator in Morrisville , North Carolina Job Description Logistics Coordinator to our CXC Wireless team based in RTP....
TEKsystems Logistics Coordinator in Durham , North Carolina Description Overview of Function: There is a need to bring on a Logistics Coordinator to our team based in RTP. This role is 100% onsite...
Position Information New Hanover County is seeking anElections Logistics Coordinator that is primarily responsible for inventory management and control, document retention processes, voting site...
New Hanover County is seeking an Elections Logistics Coordinator that is primarily responsible for inventory management and control, document retention processes, voting site logistics and...
Jockey International Inc., is seeking a Raw Materials Clerk for it's National Distribution center located in Mocksville, NC. This is an hourly paid clerical position. This is an 8-hour shift...
POSITION SUMMARY The Logistics Coordinator will be responsible with the oversight of all logistic functions in support for various programs to include, export compliance, and requisitioning...
management systems (TMS) and fuel forecasting & replenishment applications Demonstrated expertise with Word, Excel, and other MS Office suite applications Excellent communication skills and the ability...
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in North Carolina
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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