Customer Service Representative Jobs in Uniondale, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Delacorte Logistics Coordinator
- New York, NY (21 miles from Uniondale, NY)
- 5 hours ago
- New York, NY (21 miles from Uniondale, NY)
- 5 hours ago
The Public is seeking a Logistics Coordinator to join our Logistics Team on a seasonal basis! The Public’s Production Logistics Team handles various items to keep all production departments moving...
- Ozone Park, NY (13 miles from Uniondale, NY)
- 17 hours ago
- Ozone Park, NY (13 miles from Uniondale, NY)
- 17 hours ago
Title: Senior Procurement Agent Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: Reports to the Senior Director of...
Remote WorkInternational Operations Agent
- Valley Stream, NY (6 miles from Uniondale, NY)
- 1 day ago
- Valley Stream, NY (6 miles from Uniondale, NY)
- 1 day ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
- New York, NY (21 miles from Uniondale, NY)
- 4 days ago
- New York, NY (21 miles from Uniondale, NY)
- 4 days ago
Job Order Number: DF9676032 Job Title: Logistics Coordinator Company: Aston Carter Location: Bronx, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Hauppauge, NY (22 miles from Uniondale, NY)
- 13 days ago
- Hauppauge, NY (22 miles from Uniondale, NY)
- 13 days ago
Liaise and negotiate with carriers Full Trucks Loads and LTLs Manage daily inbound/outbound shipments by keeping record of ETA and estimate in-warehouse date and update internal system Weighing packages...
- New York, NY (21 miles from Uniondale, NY)
- 17 days ago
- New York, NY (21 miles from Uniondale, NY)
- 17 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Springfield Gardens, NY (8 miles from Uniondale, NY)
- 21 days ago
- Springfield Gardens, NY (8 miles from Uniondale, NY)
- 21 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Springfield Gardens, NY (8 miles from Uniondale, NY)
- 23 days ago
- Springfield Gardens, NY (8 miles from Uniondale, NY)
- 23 days ago
Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution...
- New York, NY (21 miles from Uniondale, NY)
- 23 days ago
- New York, NY (21 miles from Uniondale, NY)
- 23 days ago
Procurement Agent Aqueduct (Ozone Park), New York Finance/Accounting Regular Full Time Title: Procurement Agent Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40%...
Production & Logistics Coordinator, Fortune Live Media
- New York, NY (21 miles from Uniondale, NY)
- 26 days ago
- New York, NY (21 miles from Uniondale, NY)
- 26 days ago
Production & Logistics Coordinator, Fortune Live Media Full-time, Non-Exempt Staff Position (NYC - 40 Fulton) Overview Fortune is hiring a highly organized and proactive Production & Logistics...
Onsite Staffing and Logistics Coordinator
- New York, NY (21 miles from Uniondale, NY)
- 27 days ago
- New York, NY (21 miles from Uniondale, NY)
- 27 days ago
Now Hiring: Staffing & Logistics Coordinator *Comfortable with working nights and weekends* Monday through Friday Onsite, Friday Remote Are you a master of organization, logistics, and making...
- New York, NY (21 miles from Uniondale, NY)
- 45+ days ago
- New York, NY (21 miles from Uniondale, NY)
- 45+ days ago
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually...
- New York, NY (21 miles from Uniondale, NY)
- 60+ days ago
- New York, NY (21 miles from Uniondale, NY)
- 60+ days ago
. - Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Job Requirements : Min. Diploma / Degree in Logistics, Transportation and Distribution....
Demographic Data for Uniondale, NY
Moving to Uniondale, NY? Find some basic demographic data about Uniondale, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Uniondale, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Uniondale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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