Customer Service Representative Jobs in New York
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Drive Success as a Shipping & Logistics Coordinator! Are you a detail-driven, organized professional who thrives in fast-paced environments? Step into a key role where your precision and...
Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will act as the center of control and people rely on your support...
Prepare shipping documents such as bills of lading, packing lists, invoices, and customs forms....
Description Job Summary: Buffalo Pumps is seeking a detail-oriented and proactive Logistics Coordinator to support and enhance our shipping and order fulfillment processes. This role plays a...
Driver and Logistics Coordinator (Immediate Start)
- Dobbs Ferry, NY
- 4 days ago
- Dobbs Ferry, NY
- 4 days ago
Driver & Logistics Coordinator (Immediate Start 1Week) Company: Hate Ends Now Location: Traveling Role Compensation: $115/day, 5 days a week Time Commitment: Approximately 4 hours per day About...
Description As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the...
Who are we? ChemoMetec is a worldwide leading manufacturer of cell counting and analysis equipment. We specialize in developing and producing high-precision instrumentation, delivering consistent...
Cheektowaga Import Agent I. Farrow. Full Time. Division/Department:Brokerage Operations Farrows Mission The fundamental mission of Farrow is to be a trusted partner with our clients. We deliver...
Logistics Coordinator Description As a Logistics Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our logistics department. You will be responsible for...
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Logistics Coordinator Rich Products Corporation - 3.5 Buffalo, NY Job Details $46,325 - $62,675 a year 3 hours ago Benefits Flexible schedule Qualifications Microsoft Powerpoint Microsoft Excel...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Logistics Coordinator - Transportation
- Baldwinsville, NY
- 30+ days ago
- Baldwinsville, NY
- 30+ days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
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Salary for Customer Service Representative Jobs in New York
Highest Education Level
Customer Service Representatives in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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