Customer Service Representative Jobs in New York, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
The Public is seeking a Logistics Coordinator to join our Logistics Team on a seasonal basis! The Public’s Production Logistics Team handles various items to keep all production departments moving...
Logistics Coordinator (Bilingual Korean/English)
- Secaucus, NJ (4 miles from New York, NY)
- 8 hours ago
- Secaucus, NJ (4 miles from New York, NY)
- 8 hours ago
Position Overview: The Logistics Coordinator - IPS is responsible for the coordination of export shipments. This role assists with document preparation, bookings, customs clearance, and managing...
- Ozone Park, NY (8 miles from New York, NY)
- 17 hours ago
- Ozone Park, NY (8 miles from New York, NY)
- 17 hours ago
Title: Senior Procurement Agent Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: Reports to the Senior Director of...
Remote WorkInternational Operations Agent
- Valley Stream, NY (16 miles from New York, NY)
- 1 day ago
- Valley Stream, NY (16 miles from New York, NY)
- 1 day ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Job Order Number: DF9676032 Job Title: Logistics Coordinator Company: Aston Carter Location: Bronx, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
- Lyndhurst, NJ (6 miles from New York, NY)
- 5 days ago
- Lyndhurst, NJ (6 miles from New York, NY)
- 5 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- East Rutherford, NJ (6 miles from New York, NY)
- 6 days ago
- East Rutherford, NJ (6 miles from New York, NY)
- 6 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Sea Logistics Customer Care Specialist
- Jersey City, NJ (4 miles from New York, NY)
- 7 days ago
- Jersey City, NJ (4 miles from New York, NY)
- 7 days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jersey City site is looking for a new Sea Logistics Customer Care...
- Newark, NJ (9 miles from New York, NY)
- 12 days ago
- Newark, NJ (9 miles from New York, NY)
- 12 days ago
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
Logistics Coordinator - Customs Brokerage
- Uniondale, NY (21 miles from New York, NY)
- 13 days ago
- Uniondale, NY (21 miles from New York, NY)
- 13 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Warehouse Administrative Assistant
- Paterson, NJ (14 miles from New York, NY)
- 20 days ago
- Paterson, NJ (14 miles from New York, NY)
- 20 days ago
Warehouse Administrative Assistant Singer Equipment Company - 2.7 Paterson, NJ Job Details Full-time $20 an hour 9 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
Sea Logistics Customer Care Manager, Import
- Jersey City, NJ (4 miles from New York, NY)
- 21 days ago
- Jersey City, NJ (4 miles from New York, NY)
- 21 days ago
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jersey City site is looking for a new Sea Logistics...
- Springfield Gardens, NY (14 miles from New York, NY)
- 21 days ago
- Springfield Gardens, NY (14 miles from New York, NY)
- 21 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Springfield Gardens, NY (14 miles from New York, NY)
- 23 days ago
- Springfield Gardens, NY (14 miles from New York, NY)
- 23 days ago
Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution...
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New York, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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