Customer Service Representative Jobs in Hanson, MA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Foxboro, MA (18 miles from Hanson, MA)
- 6 days ago
- Foxboro, MA (18 miles from Hanson, MA)
- 6 days ago
Logistics Coordinator SGS_JOB_1100 Light Industrial Massachusetts Customer Service Logistics Supply Chain ERP Software VLOOKUP Warehouse Management Problem Solving Decision Making Order Management...
- Boston, MA (23 miles from Hanson, MA)
- 16 days ago
- Boston, MA (23 miles from Hanson, MA)
- 16 days ago
About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting...
- North Scituate, MA (12 miles from Hanson, MA)
- 20 days ago
- North Scituate, MA (12 miles from Hanson, MA)
- 20 days ago
The Central Logistics Coordinator partners with field teams to plan, reschedule, and optimize weekly service delivery plans. Logistics Coordinators use routing software and geography-based...
Air Logistics Customer Care Specialist
- Boston, MA (23 miles from Hanson, MA)
- 60+ days ago
- Boston, MA (23 miles from Hanson, MA)
- 60+ days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Boston site is looking for a new Air Logistics Customer Care...
Program & Logistics Coordinator
- Sharon, MA (16 miles from Hanson, MA)
- 60+ days ago
- Sharon, MA (16 miles from Hanson, MA)
- 60+ days ago
About Mass Audubon Mass Audubon is the largest nature-based conservation organization in New England. Founded in 1896 by two women who fought for the protection of birds, Mass Audubon carries on...
Warehouse Logistics Coordinator
- Canton, MA (15 miles from Hanson, MA)
- 90+ days ago
- Canton, MA (15 miles from Hanson, MA)
- 90+ days ago
Country: United States of America Location: CAM69: ALC - Mass (Canton) 95 Shawmut Road, Canton, MA, 02021 USA Carrier is the leading global provider of healthy, safe and sustainable building and...
Demographic Data for Hanson, MA
Moving to Hanson, MA? Find some basic demographic data about Hanson, MA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Hanson, MA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Hanson, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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