Customer Service Representative Jobs in Foxboro, MA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Raynham, MA (12 miles from Foxboro, MA)
- 1 day ago
- Raynham, MA (12 miles from Foxboro, MA)
- 1 day ago
Company: Kelly Services Location: Raynham, MA Career Level: Entry Level Industries: Recruitment Agency, Staffing, Job Board Description Reverse Logistics Coordinator - Raynham, MA Kelly Services...
- Raynham, MA (12 miles from Foxboro, MA)
- 3 days ago
- Raynham, MA (12 miles from Foxboro, MA)
- 3 days ago
Reverse Logistics Coordinator Raynham, MA Kelly Services is currently seeking a Reverse Logistics Coordinator at one of our Global clients in Raynham, MA. This role is a full-time, fully...
Administrative Assistant & Logistics Coordinator, Publications
- Boston, MA (22 miles from Foxboro, MA)
- 28 days ago
- Boston, MA (22 miles from Foxboro, MA)
- 28 days ago
Massachusetts Historical Society 1154 Boylston Street Boston, MA 02215 Date Posted: March 21, 2025 Region: Eastern Massachusetts Category: Writing/Editing Type: Full-Time Administrative Assistant...
Operations & Logistics Coordinator
- Boston, MA (22 miles from Foxboro, MA)
- 30+ days ago
- Boston, MA (22 miles from Foxboro, MA)
- 30+ days ago
As an Operations & Logistics Coordinator, this role demands a proactive, detail-oriented, and highly organized individual to ensure the smooth, cost-effective, and timely movement of salmon. The...
English Learner (EL) Summer Program Logistics Coordinator Gr 1-5 during academic year
- Cambridge, MA (22 miles from Foxboro, MA)
- 30+ days ago
- Cambridge, MA (22 miles from Foxboro, MA)
- 30+ days ago
Description of Service Opportunity: The Elementary EL Summer Program Coordinator will plan the summer program logistics for ELs in grades 1-5. The candidate will be responsible for: Ordering any...
Logistics Coordinator SGS_JOB_1100 Light Industrial Massachusetts Customer Service Logistics Supply Chain ERP Software VLOOKUP Warehouse Management Problem Solving Decision Making Order Management...
Program & Logistics Coordinator
- Sharon, MA (4 miles from Foxboro, MA)
- 90+ days ago
- Sharon, MA (4 miles from Foxboro, MA)
- 90+ days ago
About Mass Audubon Mass Audubon is the largest nature-based conservation organization in New England. Founded in 1896 by two women who fought for the protection of birds, Mass Audubon carries on...
Demographic Data for Foxboro, MA
Moving to Foxboro, MA? Find some basic demographic data about Foxboro, MA below.
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Salary for Customer Service Representative Jobs in Foxboro, MA
Highest Education Level
Customer Service Representatives in Foxboro, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Invoicing
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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