Customer Service Representative Jobs in Florence, KY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Cincinnati, OH (14 miles from Florence, KY)
- 17 hours ago
- Cincinnati, OH (14 miles from Florence, KY)
- 17 hours ago
Job Overview: This position is responsible for controlling the ordering process, return process, inventory and consignment programs of the assigned division. This position assists their assigned...
Logistics Coordinator - Blue Ash, OH
- Blue Ash, OH (22 miles from Florence, KY)
- 5 days ago
- Blue Ash, OH (22 miles from Florence, KY)
- 5 days ago
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customers trust...
Medication Logistics Coordinator, First Shift, Pharmacy Administration
- Cincinnati, OH (14 miles from Florence, KY)
- 5 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 5 days ago
Location: UC Health Business Center Department: Administration Pharmacy Hours: Full-Time, 40 Hours/weekly Shift: First shift / Hybrid UC Health is hiring a Hybrid full-time Medication Logistics...
- Erlanger, KY (3 miles from Florence, KY)
- 9 days ago
- Erlanger, KY (3 miles from Florence, KY)
- 9 days ago
What makes DHL great? Our People! We know each employees individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 Worlds Best Workplace by Great...
Transportation Clerk - SYGMA - Burlington, KY
- Burlington, KY (6 miles from Florence, KY)
- 10 days ago
- Burlington, KY (6 miles from Florence, KY)
- 10 days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Transportation Clerk, Payroll - SYGMA
- Burlington, KY (6 miles from Florence, KY)
- 16 days ago
- Burlington, KY (6 miles from Florence, KY)
- 16 days ago
Manages or performs work associated with the efficient transportation of materials and products from origin to the destination. SCHEDULE Sunday - Thursday 8 a.m. - 4:30 p.m. RESPONSIBILITIES...
Logistics Coordinator - Blue Ash, OH
- Cincinnati, OH (14 miles from Florence, KY)
- 18 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 18 days ago
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Associate Logistics Coordinator
- Highland Heights, KY (10 miles from Florence, KY)
- 30+ days ago
- Highland Heights, KY (10 miles from Florence, KY)
- 30+ days ago
Associate Logistics Coordinator Healthcare & Life Sciences $ 17 - $ 17 / Hour location_on Highland Heights, Kentucky work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL...
Logistics Coordinator Environmental Facilitation Services [EPAOH032]
- Cincinnati, OH (10 miles from Florence, KY)
- 90+ days ago
- Cincinnati, OH (10 miles from Florence, KY)
- 90+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices....
Demographic Data for Florence, KY
Moving to Florence, KY? Find some basic demographic data about Florence, KY below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Florence, KY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Florence, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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