Customer Service Representative Jobs in Kentucky
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, youll discover meaningful work that makes a positive impact on a global scale. Join...
Remote WorkWhat makes DHL great? Our People! We know each employees individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 Worlds Best Workplace by Great...
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Manages or performs work associated with the efficient transportation of materials and products from origin to the destination. SCHEDULE Sunday - Thursday 8 a.m. - 4:30 p.m. RESPONSIBILITIES...
Logistics Coordinator, Returns, ReCommerce & Sustainability
- Louisville, KY
- 25 days ago
- Louisville, KY
- 25 days ago
Amazon Logistics Coordinator, Returns, ReCommerce & Sustainability in Louisville , Kentucky Description This Logistics Coordinator will be responsible for coordination of internal and external...
Sales Administration and Logistics Coordinator
- Louisville, KY
- 27 days ago
- Louisville, KY
- 27 days ago
compliance documents and handle customer release notices Obtain proof of delivery from logistics companies Coordinate with other Terex business units to update machine shipment dates, delays etc....
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Associate Logistics Coordinator Healthcare & Life Sciences $ 17 - $ 17 / Hour location_on Highland Heights, Kentucky work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL...
Demographic Data for Kentucky
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Title Synonyms
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Salary for Customer Service Representative Jobs in Kentucky
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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