Customer Service Representative Jobs in Kansas City, KS
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Edwardsville, KS (9 miles from Kansas City, KS)
- 4 days ago
- Edwardsville, KS (9 miles from Kansas City, KS)
- 4 days ago
Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...
Position Type: Classified Support Positions Date Posted: 4/10/2025 Location: Center For Academic Achievement Date Available: 04/28/2025 Additional Information: Show/Hide SHAWNEE MISSION...
- Parkville, MO (9 miles from Kansas City, KS)
- 19 days ago
- Parkville, MO (9 miles from Kansas City, KS)
- 19 days ago
Position Summary The Logistics Coordinator’s primary duty is tracking and tracing of shipments for our customers. This individual will also schedule appointments, update shipment status...
Logistics Coordinator (PM Shift)
- Independence, MO (11 miles from Kansas City, KS)
- 30+ days ago
- Independence, MO (11 miles from Kansas City, KS)
- 30+ days ago
R10064589 Logistics Coordinator (PM Shift) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are looking for you! AIRGAS is...
- Platte City, MO (19 miles from Kansas City, KS)
- 45+ days ago
- Platte City, MO (19 miles from Kansas City, KS)
- 45+ days ago
Job Details Level : Experienced Job Location : Platte - Platte City, MO Position Type : Full Time Education Level : Not Specified Salary Range : Undisclosed Travel Percentage : None Job Shift :...
- Kansas City, MO (13 miles from Kansas City, KS)
- 90+ days ago
- Kansas City, MO (13 miles from Kansas City, KS)
- 90+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Kansas City, MO (1 mile from Kansas City, KS)
- 90+ days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 90+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Demographic Data for Kansas City, KS
Moving to Kansas City, KS? Find some basic demographic data about Kansas City, KS below.
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Salary for Customer Service Representative Jobs in Kansas City, KS
Highest Education Level
Customer Service Representatives in Kansas City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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