Customer Service Representative Jobs in Kansas
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
PDS Tech Commercial, Inc. Supply Chain Procurement Agent in Wichita , Kansas Strategic Supply Chain Procurement Agent - Aerospace Industry Drive High-Impact Procurement in Aerospace PDS Tech...
Overview Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and...
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...
Supply Chain / Corporate Services This position is not eligible for recruiting or sourcing by outside parties. Disclaimer : Be cautious and only respond to emails from our “mesainc.com” domain. We...
Coordinates and manages all US Domestic TL / LTL inbound transportations requirements, solicits quotes, to ensure optimal pricing and transit times....
Transportation Clerk JobID: 2004 Position Type: Transportation/Transportation Secretary/Dispatcher Date Posted: 2/13/2025 Location: Support Services Additional Information: Show/Hide Full-time, 12...
Aston Carter Procurement Agent in Topeka , Kansas Job Title: Procurement AgentJob Description The Sourcing Agent performs routine, low-complexity procurements below the bid threshold, primarily...
Fleet Maintenance Supervisor Topeka, KS Position Summary: As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multitasking skills to engage your diesel...
When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most...
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kansas
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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