Customer Service Representative Jobs in Romeoville, IL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 17 Jobs

Material Logistics Coordinator - 2nd Shift

  • Carol Stream, IL (19 miles from Romeoville, IL)
  • 2 days ago
  • Carol Stream, IL (19 miles from Romeoville, IL)
  • 2 days ago

Additionally, the following specific criteria are required: Good background/knowledge in Customer Service skills, shipping and/or receiving experience Possess knowledge of imaging and bill of lading...

Warehouse Administrative Assistant

  • Romeoville, IL
  • 3 days ago
  • Romeoville, IL
  • 3 days ago

Ryder is immediately hiring a Permanent Full Time Welcome Center Coordinator Romeoville, Illinois Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Overtime Pay $33.00 per hour Additional...

Logistics Coordinator- Part time

  • Romeoville, IL
  • 4 days ago
  • Romeoville, IL
  • 4 days ago

LOGISTICS COORDINATOR Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and...

Entry Level Logistics Coordinator

  • Addison, IL (20 miles from Romeoville, IL)
  • 4 days ago
  • Addison, IL (20 miles from Romeoville, IL)
  • 4 days ago

Qualifications Proficiency in computer use and Microsoft Office Bachelor's degree or equivalent experience (3+ years of logistics experience) Strong attention to detail and multi-tasking skills...

Logistics Coordinator

  • Burr Ridge, IL (11 miles from Romeoville, IL)
  • 7 days ago
  • Burr Ridge, IL (11 miles from Romeoville, IL)
  • 7 days ago

Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....

Logistics Coordinator- (Saturday-Monday 6am-630pm)

  • Aurora, IL (13 miles from Romeoville, IL)
  • 7 days ago
  • Aurora, IL (13 miles from Romeoville, IL)
  • 7 days ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Ocean Export Agent

  • Bensenville, IL (23 miles from Romeoville, IL)
  • 8 days ago
  • Bensenville, IL (23 miles from Romeoville, IL)
  • 8 days ago

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department. The role involves working with a major customer that...

Warehouse Logistics Coordinator - Edward Don & Company - Woodridge, IL (R195686)

  • Woodridge, IL (7 miles from Romeoville, IL)
  • 9 days ago
  • Woodridge, IL (7 miles from Romeoville, IL)
  • 9 days ago

Create the bill of lading, and appropriate packing lists and prepare all outbound LTL (Less than Truckload) freight for daily shipments....

Warehouse Logistics Coordinator

  • Woodridge, IL (7 miles from Romeoville, IL)
  • 11 days ago
  • Woodridge, IL (7 miles from Romeoville, IL)
  • 11 days ago

Create the bill of lading, and appropriate packing lists and prepare all outbound LTL (Less than Truckload) freight for daily shipments....

Warehouse Administrative Assistant Billing

  • Downers Grove, IL (12 miles from Romeoville, IL)
  • 16 days ago
  • Downers Grove, IL (12 miles from Romeoville, IL)
  • 16 days ago

Ryder is immediately hiring a Permanent Full Time Warehouse Biller Customer Service Representative in Woodridge, Illinois Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Overtime Pay $28.50...

Logistics Coordinator - III

  • Romeoville, IL
  • 16 days ago
  • Romeoville, IL
  • 16 days ago

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute...

Logistics Coordinator

  • Downers Grove, IL (12 miles from Romeoville, IL)
  • 27 days ago
  • Downers Grove, IL (12 miles from Romeoville, IL)
  • 27 days ago

Logistics Coordinator Logistics/Transportation Downers Grove, Illinois Added - March-17-2025 Contract/Temp Our client, an international consumer electronics corporation, seeks a Logistics...

ATE Fleet Logistics Coordinator

  • Westmont, IL (12 miles from Romeoville, IL)
  • 30+ days ago
  • Westmont, IL (12 miles from Romeoville, IL)
  • 30+ days ago

ATE Fleet Logistics Coordinator Company: Crash Champions Location: Westmont, IL Date Posted: 3/13/25, 10:48 PM Champions Do More At Automotive Technology Experts (ATE), we understand the...

Freight Logistics Coordinator - 1408555#OAK-BKS-4658

  • Northlake, IL (22 miles from Romeoville, IL)
  • 45+ days ago
  • Northlake, IL (22 miles from Romeoville, IL)
  • 45+ days ago

Collaborate with internal departments to coordinate and manage the flow of outbound domestic LTL shipments....

Material Logistics Coordinator

  • Carol Stream, IL (19 miles from Romeoville, IL)
  • 60+ days ago
  • Carol Stream, IL (19 miles from Romeoville, IL)
  • 60+ days ago

Additionally, the following specific criteria are required: Good background/knowledge in Customer Service skills, shipping and/or receiving experience Possess knowledge of imaging and bill of lading...

Demographic Data for Romeoville, IL

Moving to Romeoville, IL? Find some basic demographic data about Romeoville, IL below.


Local
National
40,465
915
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Romeoville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Romeoville, IL offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Romeoville, IL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

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