Customer Service Representative Jobs in Illinois
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Elevate your career today! Staffmark, in Melrose Park, IL, is hiring a dedicated Logistics Coordinator for a local, stable company. If you're passionate about delivering exceptional service and...
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Aston Carter Logistics Coordinator in Decatur , Illinois We are hiring for a HYBRID Logistics Coordinator! Please see below for more information and apply if applicable! Responsibilities Serve as...
the freight forwarding industry Excellent computer skills; Outlook, Excel, PowerPoint, Word Great customer service skills Good sense of urgency Drive to learn new things and develop professionally Strong...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Freight Logistics Coordinator - 1408555#OAK-BKS-4658
- Northlake, IL
- 8 days ago
- Northlake, IL
- 8 days ago
Collaborate with internal departments to coordinate and manage the flow of outbound domestic LTL shipments....
at Sam Express Inc in Joliet, Illinois, United States Job Description BUSINESS AND MARKETING SPECIALIST (JOLIET, IL) Perform all logistical functions and general office duties of coordination and...
Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution...
Warehouse Administrative Assistant 1st Shift
- Downers Grove, IL
- 17 days ago
- Downers Grove, IL
- 17 days ago
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Representative in Woodridge, IL Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Overtime Pay $28.50 per hour Schedule...
un Logistics Coordinator - Morton, IL compensation: Earn between $20 and $23 per hour Responsibilities: Manage global air freight operations, ensuring timely shipments for North American facilities....
Program Manager - Decommissioning and Logistics Coordinator - 222862_6-6289
- Springfield, IL
- 20 days ago
- Springfield, IL
- 20 days ago
at Brookfield Global Integrated Solutions in Springfield, Illinois, United States Job Description BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join...
What you need to succeed: High School Diploma or GED Minimum of two (2) years' experience in logistics/freight forwarding industry Demonstrated critical thinking, using logic and reasoning to identify...
Mandate: Reporting to the Operations Manager, you will be responsible for handling all customer needs regarding export documentation. Your daily tasks will include processing ocean and air export...
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Illinois
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »