Customer Service Representative Jobs in Granite City, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Hazelwood, MO (15 miles from Granite City, IL)
- 20 hours ago
- Hazelwood, MO (15 miles from Granite City, IL)
- 20 hours ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
- Columbia, IL (20 miles from Granite City, IL)
- 1 day ago
- Columbia, IL (20 miles from Granite City, IL)
- 1 day ago
Order Processing Clerk Columbia, IL, United States JOB DESCRIPTION ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Duties Receives incoming frames, tracings, tint samples, etc. electronically and...
- Hazelwood, MO (15 miles from Granite City, IL)
- 2 days ago
- Hazelwood, MO (15 miles from Granite City, IL)
- 2 days ago
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Hazelwood, MO, and...
- Hazelwood, MO (15 miles from Granite City, IL)
- 5 days ago
- Hazelwood, MO (15 miles from Granite City, IL)
- 5 days ago
Entry-Level Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is seeking an Entry Level Procurement Agent (Level 1) to join the BGS Government International Strategic...
- Berkeley, MO (12 miles from Granite City, IL)
- 5 days ago
- Berkeley, MO (12 miles from Granite City, IL)
- 5 days ago
Mid-Level Procurement Agent Company: The Boeing Company Boeing Talent Acquisition is seeking a Mid-Level Procurement Agent to join our dynamic team in Saint Louis, Missouri. We are committed to...
compliance....
Transportation Clerk - Sysco St. Louis (R195754)
- Saint Charles, MO (20 miles from Granite City, IL)
- 11 days ago
- Saint Charles, MO (20 miles from Granite City, IL)
- 11 days ago
Job Description: Company: US0064 Sysco St. Louis, LLC Sales Territory: None Zip Code: 63301 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...
- Saint Charles, MO (20 miles from Granite City, IL)
- 13 days ago
- Saint Charles, MO (20 miles from Granite City, IL)
- 13 days ago
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Associate or Mid-Level Procurement Agent - Air Proprietary 1
- Saint Louis, MO (8 miles from Granite City, IL)
- 15 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 15 days ago
Associate or Mid-Level Procurement Agent - Air Proprietary 1 Company: The Boeing Company Boeing Defense, Space, and Security is seeking an Associate or Mid-Level Procurement Agent to join our Air...
Entry Level or Associate Procurement Agent
- Saint Louis, MO (8 miles from Granite City, IL)
- 15 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 15 days ago
Entry Level or Associate Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Entry Level or Associate Procurement Agent to...
- Hazelwood, MO (15 miles from Granite City, IL)
- 16 days ago
- Hazelwood, MO (15 miles from Granite City, IL)
- 16 days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Demographic Data for Granite City, IL
Moving to Granite City, IL? Find some basic demographic data about Granite City, IL below.
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Salary for Customer Service Representative Jobs in Granite City, IL
Highest Education Level
Customer Service Representatives in Granite City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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