Customer Service Representative Jobs in Glenview, IL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 20 Jobs

Bilingual (Japanese/English) Logistics Coordinator

  • Glenview, IL
  • 1 day ago
  • Glenview, IL
  • 1 day ago

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the...

International Operations Agent II

  • Palatine, IL (11 miles from Glenview, IL)
  • 1 day ago
  • Palatine, IL (11 miles from Glenview, IL)
  • 1 day ago

at AIT Worldwide Logistics in Palatine, Illinois, United States Job Description International Operations Agent II Job Locations US-IL-Palatine ID 2024-4753 Category Operations Position Type...

Material Logistics Coordinator - 2nd Shift

  • Carol Stream, IL (19 miles from Glenview, IL)
  • 3 days ago
  • Carol Stream, IL (19 miles from Glenview, IL)
  • 3 days ago

Additionally, the following specific criteria are required: Good background/knowledge in Customer Service skills, shipping and/or receiving experience Possess knowledge of imaging and bill of lading...

Procurement and Logistics Coordinator - A1412578CHI-PERM-4658

  • Chicago, IL (14 miles from Glenview, IL)
  • 4 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 4 days ago

This job was posted by : For moreinformation, please see: Our client, a leadingglobal firm, is seeking a **Procurement & Logistics Coordinator** tomanage the acquisition, transport, and deployment...

Entry Level Logistics Coordinator

  • Addison, IL (14 miles from Glenview, IL)
  • 4 days ago
  • Addison, IL (14 miles from Glenview, IL)
  • 4 days ago

Qualifications Proficiency in computer use and Microsoft Office Bachelor's degree or equivalent experience (3+ years of logistics experience) Strong attention to detail and multi-tasking skills...

Logistics Coordinator

  • Libertyville, IL (15 miles from Glenview, IL)
  • 7 days ago
  • Libertyville, IL (15 miles from Glenview, IL)
  • 7 days ago

Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....

Ocean Export Agent

  • Bensenville, IL (10 miles from Glenview, IL)
  • 8 days ago
  • Bensenville, IL (10 miles from Glenview, IL)
  • 8 days ago

Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department. The role involves working with a major customer that...

Procurement & Logistics Coordinator

  • Chicago, IL (14 miles from Glenview, IL)
  • 10 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 10 days ago

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply...

Logistics Coordinator

  • Chicago, IL (14 miles from Glenview, IL)
  • 11 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 11 days ago

CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....

Warehouse Administrative Assistant Billing

  • Downers Grove, IL (21 miles from Glenview, IL)
  • 16 days ago
  • Downers Grove, IL (21 miles from Glenview, IL)
  • 16 days ago

Ryder is immediately hiring a Permanent Full Time Warehouse Biller Customer Service Representative in Woodridge, Illinois Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Overtime Pay $28.50...

Air Logistics Customer Care Specialist

  • Chicago, IL (14 miles from Glenview, IL)
  • 18 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 18 days ago

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Customer Care...

Transportation Clerk

  • Des Plaines, IL (3 miles from Glenview, IL)
  • 21 days ago
  • Des Plaines, IL (3 miles from Glenview, IL)
  • 21 days ago

Transportation Clerk Sysco - 3.2 Des Plaines, IL Job Details $18.17 - $27.26 an hour 13 hours ago Qualifications Microsoft Excel Mid-level Windows High school diploma or GED Analysis skills...

Transportation Clerk - Sysco Chicago (R194247)

  • Chicago, IL (14 miles from Glenview, IL)
  • 22 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 22 days ago

Job Description: Company: US0024 Sysco Chicago, Inc. Sales Territory: None Zip Code: 60016 Travel Percentage: 0 Compensation Range: $18.17 - $27.26 The compensation range provided is in compliance...

Logistics Coordinator

  • Downers Grove, IL (21 miles from Glenview, IL)
  • 27 days ago
  • Downers Grove, IL (21 miles from Glenview, IL)
  • 27 days ago

Logistics Coordinator Logistics/Transportation Downers Grove, Illinois Added - March-17-2025 Contract/Temp Our client, an international consumer electronics corporation, seeks a Logistics...

Sea Logistics Customer Care Manager

  • Chicago, IL (14 miles from Glenview, IL)
  • 29 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 29 days ago

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago is looking for a new Sea Logistics Customer Care...

Demographic Data for Glenview, IL

Moving to Glenview, IL? Find some basic demographic data about Glenview, IL below.


Local
National
55,774
2,059
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Glenview, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Glenview, IL offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Glenview, IL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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