Customer Service Representative Jobs in Fort Sheridan, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Bilingual (Japanese/English) Logistics Coordinator
- Glenview, IL (9 miles from Fort Sheridan, IL)
- 1 day ago
- Glenview, IL (9 miles from Fort Sheridan, IL)
- 1 day ago
The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the...
International Operations Agent II
- Palatine, IL (13 miles from Fort Sheridan, IL)
- 1 day ago
- Palatine, IL (13 miles from Fort Sheridan, IL)
- 1 day ago
at AIT Worldwide Logistics in Palatine, Illinois, United States Job Description International Operations Agent II Job Locations US-IL-Palatine ID 2024-4753 Category Operations Position Type...
Procurement and Logistics Coordinator - A1412578CHI-PERM-4658
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 4 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 4 days ago
This job was posted by : For moreinformation, please see: Our client, a leadingglobal firm, is seeking a **Procurement & Logistics Coordinator** tomanage the acquisition, transport, and deployment...
Entry Level Logistics Coordinator
- Addison, IL (22 miles from Fort Sheridan, IL)
- 4 days ago
- Addison, IL (22 miles from Fort Sheridan, IL)
- 4 days ago
Qualifications Proficiency in computer use and Microsoft Office Bachelor's degree or equivalent experience (3+ years of logistics experience) Strong attention to detail and multi-tasking skills...
- Libertyville, IL (9 miles from Fort Sheridan, IL)
- 7 days ago
- Libertyville, IL (9 miles from Fort Sheridan, IL)
- 7 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Bensenville, IL (18 miles from Fort Sheridan, IL)
- 8 days ago
- Bensenville, IL (18 miles from Fort Sheridan, IL)
- 8 days ago
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department. The role involves working with a major customer that...
Procurement & Logistics Coordinator
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 10 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 10 days ago
Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply...
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 11 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 11 days ago
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
Air Logistics Customer Care Specialist
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 18 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 18 days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Customer Care...
- Des Plaines, IL (11 miles from Fort Sheridan, IL)
- 21 days ago
- Des Plaines, IL (11 miles from Fort Sheridan, IL)
- 21 days ago
Transportation Clerk Sysco - 3.2 Des Plaines, IL Job Details $18.17 - $27.26 an hour 13 hours ago Qualifications Microsoft Excel Mid-level Windows High school diploma or GED Analysis skills...
Transportation Clerk - Sysco Chicago (R194247)
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 22 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 22 days ago
Job Description: Company: US0024 Sysco Chicago, Inc. Sales Territory: None Zip Code: 60016 Travel Percentage: 0 Compensation Range: $18.17 - $27.26 The compensation range provided is in compliance...
- Pleasant Prairie, WI (22 miles from Fort Sheridan, IL)
- 90+ days ago
- Pleasant Prairie, WI (22 miles from Fort Sheridan, IL)
- 90+ days ago
General Information Job ID ATR47395 Posting Job Title Logistics Coordinator Locations WI Pleasant Prairie Employment Type Full Time Date Posted 26-Dec-2024 Relocation Support No Description &...
Sea Logistics Customer Care Manager
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 29 days ago
- Chicago, IL (22 miles from Fort Sheridan, IL)
- 29 days ago
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago is looking for a new Sea Logistics Customer Care...
Freight Logistics Coordinator - 1408555#OAK-BKS-4658
- Northlake, IL (20 miles from Fort Sheridan, IL)
- 45+ days ago
- Northlake, IL (20 miles from Fort Sheridan, IL)
- 45+ days ago
Collaborate with internal departments to coordinate and manage the flow of outbound domestic LTL shipments....
Summer Day Camp Logistics Coordinator
- Medinah, IL (20 miles from Fort Sheridan, IL)
- 90+ days ago
- Medinah, IL (20 miles from Fort Sheridan, IL)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Sheridan, IL
Highest Education Level
Customer Service Representatives in Fort Sheridan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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