Customer Service Representative Jobs in Downers Grove, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Bilingual (Japanese/English) Logistics Coordinator
- Glenview, IL (21 miles from Downers Grove, IL)
- 1 day ago
- Glenview, IL (21 miles from Downers Grove, IL)
- 1 day ago
The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the...
International Operations Agent II
- Palatine, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Palatine, IL (20 miles from Downers Grove, IL)
- 1 day ago
at AIT Worldwide Logistics in Palatine, Illinois, United States Job Description International Operations Agent II Job Locations US-IL-Palatine ID 2024-4753 Category Operations Position Type...
Material Logistics Coordinator - 2nd Shift
- Carol Stream, IL (8 miles from Downers Grove, IL)
- 3 days ago
- Carol Stream, IL (8 miles from Downers Grove, IL)
- 3 days ago
Additionally, the following specific criteria are required: Good background/knowledge in Customer Service skills, shipping and/or receiving experience Possess knowledge of imaging and bill of lading...
Warehouse Administrative Assistant
- Romeoville, IL (12 miles from Downers Grove, IL)
- 3 days ago
- Romeoville, IL (12 miles from Downers Grove, IL)
- 3 days ago
Ryder is immediately hiring a Permanent Full Time Welcome Center Coordinator Romeoville, Illinois Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Overtime Pay $33.00 per hour Additional...
Procurement and Logistics Coordinator - A1412578CHI-PERM-4658
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 4 days ago
This job was posted by : For moreinformation, please see: Our client, a leadingglobal firm, is seeking a **Procurement & Logistics Coordinator** tomanage the acquisition, transport, and deployment...
Logistics Coordinator- Part time
- Romeoville, IL (12 miles from Downers Grove, IL)
- 4 days ago
- Romeoville, IL (12 miles from Downers Grove, IL)
- 4 days ago
LOGISTICS COORDINATOR Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and...
Entry Level Logistics Coordinator
- Addison, IL (8 miles from Downers Grove, IL)
- 4 days ago
- Addison, IL (8 miles from Downers Grove, IL)
- 4 days ago
Qualifications Proficiency in computer use and Microsoft Office Bachelor's degree or equivalent experience (3+ years of logistics experience) Strong attention to detail and multi-tasking skills...
- Chicago, IL (20 miles from Downers Grove, IL)
- 7 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 7 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Logistics Coordinator- (Saturday-Monday 6am-630pm)
- Aurora, IL (12 miles from Downers Grove, IL)
- 7 days ago
- Aurora, IL (12 miles from Downers Grove, IL)
- 7 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
- Bensenville, IL (10 miles from Downers Grove, IL)
- 8 days ago
- Bensenville, IL (10 miles from Downers Grove, IL)
- 8 days ago
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department. The role involves working with a major customer that...
Warehouse Logistics Coordinator - Edward Don & Company - Woodridge, IL (R195686)
- Woodridge, IL (5 miles from Downers Grove, IL)
- 9 days ago
- Woodridge, IL (5 miles from Downers Grove, IL)
- 9 days ago
Create the bill of lading, and appropriate packing lists and prepare all outbound LTL (Less than Truckload) freight for daily shipments....
Procurement & Logistics Coordinator
- Chicago, IL (20 miles from Downers Grove, IL)
- 10 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 10 days ago
Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply...
Warehouse Logistics Coordinator
- Woodridge, IL (5 miles from Downers Grove, IL)
- 11 days ago
- Woodridge, IL (5 miles from Downers Grove, IL)
- 11 days ago
Create the bill of lading, and appropriate packing lists and prepare all outbound LTL (Less than Truckload) freight for daily shipments....
- Chicago, IL (20 miles from Downers Grove, IL)
- 11 days ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 11 days ago
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
Warehouse Administrative Assistant Billing
- Downers Grove, IL
- 16 days ago
- Downers Grove, IL
- 16 days ago
Ryder is immediately hiring a Permanent Full Time Warehouse Biller Customer Service Representative in Woodridge, Illinois Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Overtime Pay $28.50...
Demographic Data for Downers Grove, IL
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Salary for Customer Service Representative Jobs in Downers Grove, IL
Highest Education Level
Customer Service Representatives in Downers Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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