Customer Service Representative Jobs in Clarendon Hills, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Des Plaines, IL (18 miles from Clarendon Hills, IL)
- 16 hours ago
- Des Plaines, IL (18 miles from Clarendon Hills, IL)
- 16 hours ago
Elevate your career today! Staffmark, in Melrose Park, IL, is hiring a dedicated Logistics Coordinator for a local, stable company. If you're passionate about delivering exceptional service and...
Logistics Coordinator, Mid-Shift
- Aurora, IL (15 miles from Clarendon Hills, IL)
- 1 day ago
- Aurora, IL (15 miles from Clarendon Hills, IL)
- 1 day ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Logistics Coordinator, Tue-Fri 6am-430pm
- Aurora, IL (15 miles from Clarendon Hills, IL)
- 1 day ago
- Aurora, IL (15 miles from Clarendon Hills, IL)
- 1 day ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
- Mount Prospect, IL (18 miles from Clarendon Hills, IL)
- 4 days ago
- Mount Prospect, IL (18 miles from Clarendon Hills, IL)
- 4 days ago
the freight forwarding industry Excellent computer skills; Outlook, Excel, PowerPoint, Word Great customer service skills Good sense of urgency Drive to learn new things and develop professionally Strong...
Freight Logistics Coordinator - 1408555#OAK-BKS-4658
- Northlake, IL (9 miles from Clarendon Hills, IL)
- 8 days ago
- Northlake, IL (9 miles from Clarendon Hills, IL)
- 8 days ago
Collaborate with internal departments to coordinate and manage the flow of outbound domestic LTL shipments....
- Joliet, IL (22 miles from Clarendon Hills, IL)
- 12 days ago
- Joliet, IL (22 miles from Clarendon Hills, IL)
- 12 days ago
at Sam Express Inc in Joliet, Illinois, United States Job Description BUSINESS AND MARKETING SPECIALIST (JOLIET, IL) Perform all logistical functions and general office duties of coordination and...
- Elk Grove Village, IL (15 miles from Clarendon Hills, IL)
- 15 days ago
- Elk Grove Village, IL (15 miles from Clarendon Hills, IL)
- 15 days ago
Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution...
Warehouse Administrative Assistant 1st Shift
- Downers Grove, IL (3 miles from Clarendon Hills, IL)
- 17 days ago
- Downers Grove, IL (3 miles from Clarendon Hills, IL)
- 17 days ago
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Representative in Woodridge, IL Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Overtime Pay $28.50 per hour Schedule...
- Chicago, IL (17 miles from Clarendon Hills, IL)
- 20 days ago
- Chicago, IL (17 miles from Clarendon Hills, IL)
- 20 days ago
What you need to succeed: High School Diploma or GED Minimum of two (2) years' experience in logistics/freight forwarding industry Demonstrated critical thinking, using logic and reasoning to identify...
- Glendale Heights, IL (6 miles from Clarendon Hills, IL)
- 21 days ago
- Glendale Heights, IL (6 miles from Clarendon Hills, IL)
- 21 days ago
Mandate: Reporting to the Operations Manager, you will be responsible for handling all customer needs regarding export documentation. Your daily tasks will include processing ocean and air export...
- Willow Springs, IL (6 miles from Clarendon Hills, IL)
- 23 days ago
- Willow Springs, IL (6 miles from Clarendon Hills, IL)
- 23 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
International Operations Agent III
- Itasca, IL (12 miles from Clarendon Hills, IL)
- 24 days ago
- Itasca, IL (12 miles from Clarendon Hills, IL)
- 24 days ago
at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent III ID de empleo 2025-5007 Categoria Freight Forwarding Tipo de Posicion Regular a tiempo...
Logistics Coordinator - $20/hr
- Schaumburg, IL (17 miles from Clarendon Hills, IL)
- 24 days ago
- Schaumburg, IL (17 miles from Clarendon Hills, IL)
- 24 days ago
Logistics Coordinator - $20/hr Company: TEKsystems Location: Schaumburg, IL Date Posted: 2/14/25, 4:34 AM HIRING ASAP! This client is located in Schaumburg, IL Description This opening is on the...
International Operations Agent II
- Palatine, IL (22 miles from Clarendon Hills, IL)
- 26 days ago
- Palatine, IL (22 miles from Clarendon Hills, IL)
- 26 days ago
Overview AIT Worldwide Logistics is seeking an International Operations Agent II (Air Import) that will coordinate the day-to-day import of international freight forwarding shipments into and out of...
Logistics Coordinator- (Saturday-Monday 6am-630pm)
- Aurora, IL (15 miles from Clarendon Hills, IL)
- 27 days ago
- Aurora, IL (15 miles from Clarendon Hills, IL)
- 27 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Demographic Data for Clarendon Hills, IL
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Salary for Customer Service Representative Jobs in Clarendon Hills, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Clarendon Hills, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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