Customer Service Representative Jobs in Oakwood, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Lawrenceville, GA (17 miles from Oakwood, GA)
- 20 hours ago
- Lawrenceville, GA (17 miles from Oakwood, GA)
- 20 hours ago
TEMP Logistics Coordinator Customer Support/Call Center Lawrenceville, Georgia Contract To Hire Apr 17, 2025 Location: Lawrenceville, GA 30043 (In office job--- NO remote option) Pay: $21/hr We...
- Suwanee, GA (16 miles from Oakwood, GA)
- 16 days ago
- Suwanee, GA (16 miles from Oakwood, GA)
- 16 days ago
Job Details Job Location : Suwanee Plant - Suwanee, GA Salary Range : Undisclosed DESCRIPTION Price Industries is on the search for a Logistics Coordinator for our growing US office and...
Transportation Clerk - Transportation Dept
- Suwanee, GA (16 miles from Oakwood, GA)
- 16 days ago
- Suwanee, GA (16 miles from Oakwood, GA)
- 16 days ago
Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...
- Suwanee, GA (16 miles from Oakwood, GA)
- 22 days ago
- Suwanee, GA (16 miles from Oakwood, GA)
- 22 days ago
Logistics Coordinator Job ID: 417974 Posted 18 hours ago Suwanee, Georgia Contract Procurement/ Supply Chain Job Details IDR is seeking a Logistics Coordinator to join one of our top clients in...
RESPONSIBILITIES AND TASKS: Interact daily with assigned customers to deliver exceptional customer service through accurate order building and expediting, timely tendering of loads to LTL and TL and...
Warehouse & Logistics Coordinator
- Duluth, GA (21 miles from Oakwood, GA)
- 30+ days ago
- Duluth, GA (21 miles from Oakwood, GA)
- 30+ days ago
This role requires collaboration with logistics technicians, customer service representatives, and external service providers to ensure timely and accurate product flow....
Demographic Data for Oakwood, GA
Moving to Oakwood, GA? Find some basic demographic data about Oakwood, GA below.
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Salary for Customer Service Representative Jobs in Oakwood, GA
Highest Education Level
Customer Service Representatives in Oakwood, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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