Customer Service Representative Jobs in Georgia

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 24 Jobs

RMA Logistics Coordinator

  • Peachtree Corners, GA
  • 2 days ago
  • Peachtree Corners, GA
  • 2 days ago

Our client, a leader in logistics and supply chain management, is seeking an RMA Logistics Coordinator to join their team. As an RMA Logistics Coordinator, you will be part of the Service...

Distribution Logistics Coordinator

  • Rincon, GA
  • 3 days ago
  • Rincon, GA
  • 3 days ago

Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...

Recruitment Logistics Coordinator

  • Savannah, GA
  • 4 days ago
  • Savannah, GA
  • 4 days ago

As a recruitment logistics coordinator, you will work from a strategic plan built in collaboration with the recruitment management team to contact schools and organizations on behalf of admission...

Logistics Coordinator

  • Lawrenceville, GA
  • 5 days ago
  • Lawrenceville, GA
  • 5 days ago

un Logistics Coordinator (Lawrenceville) 2875 University Pkwy compensation: $750-$950 Job Title: Logistics Coordinator Company: Million Mile Motors Job Type: Full Time Job Description: We are...

Entry Level Logistics Coordinator

  • Peachtree City, GA
  • 7 days ago
  • Peachtree City, GA
  • 7 days ago

Randstad in Peachtree City is looking for an immediate hire for a customer in Fayette County. This position is temp to hire for the right person and is supporting customers in the manufacturing...

Warehouse Administrative Assistant 1st Shift

  • Grovetown, GA
  • 12 days ago
  • Grovetown, GA
  • 12 days ago

Ryder is immediately hiring a Permanent Full Time Warehouse Admin Grovetown, Georgia Warehouse Positions Pay Weekly Hourly Pay: $17.50 per hour Overtime Pay: $26.25 per hour Schedule: First Shift,...

Logistics Coordinator - Data Entry

  • Savannah, GA
  • 12 days ago
  • Savannah, GA
  • 12 days ago

We are seeking an experienced Logistics Coordinator with DATA ENTRY SKILLS WITH IMPORT EXPERIENCE to join our team in Savannah, GA. In this role, you will manage customs clearance for inbound...

BU Manufacturing Network Logistics Coordinator

  • Alpharetta, GA
  • 13 days ago
  • Alpharetta, GA
  • 13 days ago

Clorox is the place thats committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can...

Logistics Coordinator (Night Shift)

  • Hartwell, GA
  • 13 days ago
  • Hartwell, GA
  • 13 days ago

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...

Logistics Coordinator

  • Rincon, GA
  • 14 days ago
  • Rincon, GA
  • 14 days ago

Process and verify shipping documentation, including invoices, bills of lading, and customs paperwork (if applicable)....

Purchase/Procurement Agent 2

  • Columbus, GA
  • 14 days ago
  • Columbus, GA
  • 14 days ago

Under general supervision, provides professional level category support in a variety of procurement activities. Participates in on-going category and vendor performance management. Utilizes tools...

Senior Import Agent

  • Atlanta, GA
  • 16 days ago
  • Atlanta, GA
  • 16 days ago

Communicate with other departments such as customs brokerage and warehouse....

Logistics Coordinator - Transportation

  • Braselton, GA
  • 19 days ago
  • Braselton, GA
  • 19 days ago

Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...

Logistics Coordinator - 12727

  • Conyers, GA
  • 24 days ago
  • Conyers, GA
  • 24 days ago

Tempur Sealy International Logistics Coordinator - 12727 in Conyers , Georgia Job Overview: The Logistics Coordinator performs a variety of Supply Chain coordination duties, as well as Warehouse...

Logistics Coordinator, Truck

  • Peachtree City, GA
  • 30+ days ago
  • Peachtree City, GA
  • 30+ days ago

Interfor Logistics Coordinator, Truck in Peachtree City , Georgia Logistics Coordinator, Truck, Peachtree City, GA When you join our team as a Logistics Coordinator, Truck , you will be...

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Georgia offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgia
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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