Customer Service Representative Jobs in Georgia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Ryder is immediately hiring a Permanent Full Time Customer Service Operations Technician in Newnan, Georgia Warehouse Positions Pay Weekly Hourly Pay $20.64 per hour Schedule: First Shift Monday -...
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
Maintain organized records of bills of lading, packing slips, and other shipping documentation. Monthly Inventory and Invoicing: Assist in conducting monthly inventory counts and reconciliations....
!!! IMMEDIATELY HIRING JUNIOR LOGISTICS COORDINATOR/ $20/HR GREAT BENEFITS!!! Proven history and background in both the international and domestic freight logistics industry (1-3 years minimum...
Logistics Coordinator, Truck, Peachtree City, Georgia When you join our team as a Logistics Coordinator, Truck, you will be responsible for coordinating shipments from Interfor' s US and Canadian...
Logistics Coordinator, Rail, Peachtree City, Georgia When you join our team as a Logistics Coordinator, Rail, you will be responsible for the shipments from our various operations in both Canada...
Communicate with other departments such as customs brokerage and warehouse....
Sr. Logistics Coordinator - Weekend shift Job Details Nestle Operational Services Worldwide SA
- Fairburn, GA
- 13 days ago
- Fairburn, GA
- 13 days ago
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Walthall Oil Company is a family owned fuel & oil distributor with over 70 years of experience in the industry. We offer great benefits such as medical insurance, 401k and vacation leave. We are...
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Company Overview: Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons’...
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Customer Care...
Job Details Job Location : Suwanee Plant - Suwanee, GA Salary Range : Undisclosed DESCRIPTION Price Industries is on the search for a Logistics Coordinator for our growing US office and...
Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...
Demographic Data for Georgia
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Salary for Customer Service Representative Jobs in Georgia
Highest Education Level
Customer Service Representatives in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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