Customer Service Representative Jobs in Lawrenceville, GA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-12 of 12 Jobs

TEMP Logistics Coordinator

  • Lawrenceville, GA
  • 23 hours ago
  • Lawrenceville, GA
  • 23 hours ago

TEMP Logistics Coordinator Customer Support/Call Center Lawrenceville, Georgia Contract To Hire Apr 17, 2025 Location: Lawrenceville, GA 30043 (In office job--- NO remote option) Pay: $21/hr We...

Air Export Agent I

  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 2 days ago
  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 2 days ago

Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...

Logistics Coordinator

  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 14 days ago
  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 14 days ago

Walthall Oil Company is a family owned fuel & oil distributor with over 70 years of experience in the industry. We offer great benefits such as medical insurance, 401k and vacation leave. We are...

Logistics Coordinator

  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 16 days ago
  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 16 days ago

Job Details Job Location : Suwanee Plant - Suwanee, GA Salary Range : Undisclosed DESCRIPTION Price Industries is on the search for a Logistics Coordinator for our growing US office and...

Transportation Clerk - Transportation Dept

  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 16 days ago
  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 16 days ago

Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...

Logistics Coordinator

  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 22 days ago
  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 22 days ago

Logistics Coordinator Job ID: 417974 Posted 18 hours ago Suwanee, Georgia Contract Procurement/ Supply Chain Job Details IDR is seeking a Logistics Coordinator to join one of our top clients in...

Logistics Coordinator

  • Oakwood, GA (17 miles from Lawrenceville, GA)
  • 23 days ago
  • Oakwood, GA (17 miles from Lawrenceville, GA)
  • 23 days ago

RESPONSIBILITIES AND TASKS: Interact daily with assigned customers to deliver exceptional customer service through accurate order building and expediting, timely tendering of loads to LTL and TL and...

Warehouse & Logistics Coordinator

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 30+ days ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 30+ days ago

This role requires collaboration with logistics technicians, customer service representatives, and external service providers to ensure timely and accurate product flow....

RMA Logistics Coordinator

  • Peachtree Corners, GA (12 miles from Lawrenceville, GA)
  • 30+ days ago
  • Peachtree Corners, GA (12 miles from Lawrenceville, GA)
  • 30+ days ago

Our client, a leader in logistics and supply chain management, is seeking an RMA Logistics Coordinator to join their team. As an RMA Logistics Coordinator, you will be part of the Service...

Fleet/Equipment Logistics Coordinator

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 60+ days ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 60+ days ago

Under administrative direction of the Support Services Manager of Public Works, plans, manages, prioritizes and supervises the inventory management and general supply programs, equipment...

Procurement Agent, Senior

  • Decatur, GA (21 miles from Lawrenceville, GA)
  • 90+ days ago
  • Decatur, GA (21 miles from Lawrenceville, GA)
  • 90+ days ago

Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...

Logistics Coordinator

  • Tucker, GA (14 miles from Lawrenceville, GA)
  • 90+ days ago
  • Tucker, GA (14 miles from Lawrenceville, GA)
  • 90+ days ago

Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Lawrenceville, GA offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lawrenceville, GA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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