Customer Service Representative Jobs in Lawrenceville, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
TEMP Logistics Coordinator Customer Support/Call Center Lawrenceville, Georgia Contract To Hire Apr 17, 2025 Location: Lawrenceville, GA 30043 (In office job--- NO remote option) Pay: $21/hr We...
- Dunwoody, GA (19 miles from Lawrenceville, GA)
- 2 days ago
- Dunwoody, GA (19 miles from Lawrenceville, GA)
- 2 days ago
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
- Dunwoody, GA (19 miles from Lawrenceville, GA)
- 14 days ago
- Dunwoody, GA (19 miles from Lawrenceville, GA)
- 14 days ago
Walthall Oil Company is a family owned fuel & oil distributor with over 70 years of experience in the industry. We offer great benefits such as medical insurance, 401k and vacation leave. We are...
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 16 days ago
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 16 days ago
Job Details Job Location : Suwanee Plant - Suwanee, GA Salary Range : Undisclosed DESCRIPTION Price Industries is on the search for a Logistics Coordinator for our growing US office and...
Transportation Clerk - Transportation Dept
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 16 days ago
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 16 days ago
Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 22 days ago
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 22 days ago
Logistics Coordinator Job ID: 417974 Posted 18 hours ago Suwanee, Georgia Contract Procurement/ Supply Chain Job Details IDR is seeking a Logistics Coordinator to join one of our top clients in...
- Oakwood, GA (17 miles from Lawrenceville, GA)
- 23 days ago
- Oakwood, GA (17 miles from Lawrenceville, GA)
- 23 days ago
RESPONSIBILITIES AND TASKS: Interact daily with assigned customers to deliver exceptional customer service through accurate order building and expediting, timely tendering of loads to LTL and TL and...
Warehouse & Logistics Coordinator
- Duluth, GA (9 miles from Lawrenceville, GA)
- 30+ days ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 30+ days ago
This role requires collaboration with logistics technicians, customer service representatives, and external service providers to ensure timely and accurate product flow....
- Peachtree Corners, GA (12 miles from Lawrenceville, GA)
- 30+ days ago
- Peachtree Corners, GA (12 miles from Lawrenceville, GA)
- 30+ days ago
Our client, a leader in logistics and supply chain management, is seeking an RMA Logistics Coordinator to join their team. As an RMA Logistics Coordinator, you will be part of the Service...
Fleet/Equipment Logistics Coordinator
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 60+ days ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 60+ days ago
Under administrative direction of the Support Services Manager of Public Works, plans, manages, prioritizes and supervises the inventory management and general supply programs, equipment...
- Decatur, GA (21 miles from Lawrenceville, GA)
- 90+ days ago
- Decatur, GA (21 miles from Lawrenceville, GA)
- 90+ days ago
Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...
- Tucker, GA (14 miles from Lawrenceville, GA)
- 90+ days ago
- Tucker, GA (14 miles from Lawrenceville, GA)
- 90+ days ago
Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...
Demographic Data for Lawrenceville, GA
Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Lawrenceville, GA
Highest Education Level
Customer Service Representatives in Lawrenceville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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