Customer Service Representative Jobs in Lawrenceville, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Peachtree Corners, GA (12 miles from Lawrenceville, GA)
- 2 days ago
- Peachtree Corners, GA (12 miles from Lawrenceville, GA)
- 2 days ago
Our client, a leader in logistics and supply chain management, is seeking an RMA Logistics Coordinator to join their team. As an RMA Logistics Coordinator, you will be part of the Service...
un Logistics Coordinator (Lawrenceville) 2875 University Pkwy compensation: $750-$950 Job Title: Logistics Coordinator Company: Million Mile Motors Job Type: Full Time Job Description: We are...
BU Manufacturing Network Logistics Coordinator
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 13 days ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 13 days ago
Clorox is the place thats committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can...
Logistics Coordinator - Transportation
- Braselton, GA (16 miles from Lawrenceville, GA)
- 19 days ago
- Braselton, GA (16 miles from Lawrenceville, GA)
- 19 days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
- Conyers, GA (16 miles from Lawrenceville, GA)
- 24 days ago
- Conyers, GA (16 miles from Lawrenceville, GA)
- 24 days ago
Tempur Sealy International Logistics Coordinator - 12727 in Conyers , Georgia Job Overview: The Logistics Coordinator performs a variety of Supply Chain coordination duties, as well as Warehouse...
- Conyers, GA (16 miles from Lawrenceville, GA)
- 30+ days ago
- Conyers, GA (16 miles from Lawrenceville, GA)
- 30+ days ago
Job Overview: The Logistics Coordinator performs a variety of Supply Chain coordination duties, as well as Warehouse duties. Logistics related tasks will include order scheduling and oversight for...
Fleet/Equipment Logistics Coordinator
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 45+ days ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 45+ days ago
Under administrative direction of the Support Services Manager of Public Works, plans, manages, prioritizes and supervises the inventory management and general supply programs, equipment...
- Decatur, GA (21 miles from Lawrenceville, GA)
- 45+ days ago
- Decatur, GA (21 miles from Lawrenceville, GA)
- 45+ days ago
Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...
- Tucker, GA (14 miles from Lawrenceville, GA)
- 45+ days ago
- Tucker, GA (14 miles from Lawrenceville, GA)
- 45+ days ago
Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...
Demographic Data for Lawrenceville, GA
Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Lawrenceville, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Lawrenceville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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