Customer Service Representative Jobs in Fairburn, GA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Warehouse Administrative Assistant 1st Shift

  • Newnan, GA (20 miles from Fairburn, GA)
  • 3 days ago
  • Newnan, GA (20 miles from Fairburn, GA)
  • 3 days ago

Ryder is immediately hiring a Permanent Full Time Customer Service Operations Technician in Newnan, Georgia Warehouse Positions Pay Weekly Hourly Pay $20.64 per hour Schedule: First Shift Monday -...

Air Export Agent I

  • East Point, GA (9 miles from Fairburn, GA)
  • 3 days ago
  • East Point, GA (9 miles from Fairburn, GA)
  • 3 days ago

Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...

Logistics Coordinator, Truck

  • Peachtree City, GA (13 miles from Fairburn, GA)
  • 10 days ago
  • Peachtree City, GA (13 miles from Fairburn, GA)
  • 10 days ago

Logistics Coordinator, Truck, Peachtree City, Georgia When you join our team as a Logistics Coordinator, Truck, you will be responsible for coordinating shipments from Interfor' s US and Canadian...

Logistics Coordinator, Rail

  • Peachtree City, GA (13 miles from Fairburn, GA)
  • 10 days ago
  • Peachtree City, GA (13 miles from Fairburn, GA)
  • 10 days ago

Logistics Coordinator, Rail, Peachtree City, Georgia When you join our team as a Logistics Coordinator, Rail, you will be responsible for the shipments from our various operations in both Canada...

Senior Import Agent

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 11 days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 11 days ago

Communicate with other departments such as customs brokerage and warehouse....

Sr. Logistics Coordinator - Weekend shift

  • Fairburn, GA
  • 14 days ago
  • Fairburn, GA
  • 14 days ago

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...

Air Logistics Customer Care Specialist

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 16 days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 16 days ago

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Customer Care...

Logistics Coordinator

  • Palmetto, GA (7 miles from Fairburn, GA)
  • 17 days ago
  • Palmetto, GA (7 miles from Fairburn, GA)
  • 17 days ago

Who is Drive DeVilbiss… Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through...

Freight Forwarding Agent

  • Tyrone, GA (6 miles from Fairburn, GA)
  • 18 days ago
  • Tyrone, GA (6 miles from Fairburn, GA)
  • 18 days ago

Looking for a career with a start up company in Logistics Support? -Do you have an excellent work ethic and at least 3 years with the same company? -Are you okay with working 100% on location?...

Logistics Coordinator

  • Austell, GA (17 miles from Fairburn, GA)
  • 20 days ago
  • Austell, GA (17 miles from Fairburn, GA)
  • 20 days ago

Ready to move your career forward? Pace is hiring a Logistics Coordinator in Austell, GA. Pace is seeking a natural leader who is extremely organized and detail-oriented to manage a team in our...

Air Import Agent I

  • College Park, GA (9 miles from Fairburn, GA)
  • 30+ days ago
  • College Park, GA (9 miles from Fairburn, GA)
  • 30+ days ago

freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods....

International Operations Agent

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 60+ days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 60+ days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Procurement Agent, Senior

  • Decatur, GA (22 miles from Fairburn, GA)
  • 90+ days ago
  • Decatur, GA (22 miles from Fairburn, GA)
  • 90+ days ago

Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...

Demographic Data for Fairburn, GA

Moving to Fairburn, GA? Find some basic demographic data about Fairburn, GA below.


Local
National
42,518
582
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fairburn, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Fairburn, GA offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fairburn, GA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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