Customer Service Representative Jobs in Austell, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- East Point, GA (14 miles from Austell, GA)
- 3 days ago
- East Point, GA (14 miles from Austell, GA)
- 3 days ago
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
- Atlanta, GA (14 miles from Austell, GA)
- 11 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 11 days ago
Communicate with other departments such as customs brokerage and warehouse....
Sr. Logistics Coordinator - Weekend shift
- Fairburn, GA (17 miles from Austell, GA)
- 14 days ago
- Fairburn, GA (17 miles from Austell, GA)
- 14 days ago
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
- Dunwoody, GA (20 miles from Austell, GA)
- 15 days ago
- Dunwoody, GA (20 miles from Austell, GA)
- 15 days ago
Walthall Oil Company is a family owned fuel & oil distributor with over 70 years of experience in the industry. We offer great benefits such as medical insurance, 401k and vacation leave. We are...
Logistics Coordinator (Onsite - Kennesaw, GA)
- Kennesaw, GA (13 miles from Austell, GA)
- 16 days ago
- Kennesaw, GA (13 miles from Austell, GA)
- 16 days ago
Company Overview: Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons’...
Air Logistics Customer Care Specialist
- Atlanta, GA (14 miles from Austell, GA)
- 17 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 17 days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Customer Care...
- Palmetto, GA (20 miles from Austell, GA)
- 18 days ago
- Palmetto, GA (20 miles from Austell, GA)
- 18 days ago
Who is Drive DeVilbiss… Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through...
- Tyrone, GA (24 miles from Austell, GA)
- 19 days ago
- Tyrone, GA (24 miles from Austell, GA)
- 19 days ago
Looking for a career with a start up company in Logistics Support? -Do you have an excellent work ethic and at least 3 years with the same company? -Are you okay with working 100% on location?...
Ready to move your career forward? Pace is hiring a Logistics Coordinator in Austell, GA. Pace is seeking a natural leader who is extremely organized and detail-oriented to manage a team in our...
- College Park, GA (16 miles from Austell, GA)
- 30+ days ago
- College Park, GA (16 miles from Austell, GA)
- 30+ days ago
freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods....
International Operations Agent
- Atlanta, GA (14 miles from Austell, GA)
- 60+ days ago
- Atlanta, GA (14 miles from Austell, GA)
- 60+ days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
- Decatur, GA (19 miles from Austell, GA)
- 90+ days ago
- Decatur, GA (19 miles from Austell, GA)
- 90+ days ago
Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...
- Tucker, GA (23 miles from Austell, GA)
- 90+ days ago
- Tucker, GA (23 miles from Austell, GA)
- 90+ days ago
Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...
Demographic Data for Austell, GA
Moving to Austell, GA? Find some basic demographic data about Austell, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Austell, GA
Highest Education Level
Customer Service Representatives in Austell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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