Customer Service Representative Jobs in Pompano Beach, FL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-8 of 8 Jobs

Logistics Coordinator

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 1 day ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 1 day ago

Logistics Coordinator COMPANY: StoneHardscapes, LLC REPORTS TO: Logistics Manager FLSA: Non-Exempt Schedule: Monday - Friday 7:30 AM - 4:30 PM and rotating Saturdays (1 out of every month) from...

Tool Logistics Coordinator

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 3 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 3 days ago

Tool Logistics Coordinator Parts and Field Service is now looking for an enthusiastic Tool Logistics Coordinator to join our skilled team onsite in Ft. Lauderdale, FL USA. Wartsila is a world...

Warehouse Administrative Assistant Stock Inventory List Items Online

  • Hollywood, FL (14 miles from Pompano Beach, FL)
  • 5 days ago
  • Hollywood, FL (14 miles from Pompano Beach, FL)
  • 5 days ago

un WAREHOUSE ADMINISTRATIVE ASSISTANT STOCK INVENTORY LIST ITEMS ONLINE (Hollywood) Import Export International 58 near dawson compensation: 15 to 17 depending on experience employment type:...

Transportation Clerk - FreshPoint South Florida (R185663)

  • Pompano Beach, FL
  • 30+ days ago
  • Pompano Beach, FL
  • 30+ days ago

Job Description: Company: US1277 FreshPoint South Florida, Inc. Sales Territory: Zip Code: 33069 Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...

Transportation Clerk

  • Pompano Beach, FL
  • 30+ days ago
  • Pompano Beach, FL
  • 30+ days ago

Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...

Transportation Clerk - Freshpoint South Florida (R185643)

  • Pompano Beach, FL
  • 30+ days ago
  • Pompano Beach, FL
  • 30+ days ago

Job Description: Company: US1277 FreshPoint South Florida, Inc. Sales Territory: None Zip Code: 33069 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of...

Transportation Clerk

  • Pompano Beach, FL
  • 45+ days ago
  • Pompano Beach, FL
  • 45+ days ago

This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...

Logistics Coordinator I

  • Coral Springs, FL (9 miles from Pompano Beach, FL)
  • 60+ days ago
  • Coral Springs, FL (9 miles from Pompano Beach, FL)
  • 60+ days ago

Logistics Coordinator I Hourly Range: $17.41 to $22.96 depending on experience. Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions...

Demographic Data for Pompano Beach, FL

Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.


Local
National
380,853
11,743
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Pompano Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Pompano Beach, FL offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pompano Beach, FL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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