Customer Service Representative Jobs in Florida

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 40 Jobs

Materials Clerk

  • Cape Coral, FL
  • 6 hours ago
  • Cape Coral, FL
  • 6 hours ago

Materials Clerk Lee Health - 3.7 Cape Coral, FL Job Details Full-time $16.49 - $20.16 an hour 16 hours ago Qualifications High school diploma or GED 1 year Entry level Full Job Description...

Materials Clerk

  • Jacksonville, FL
  • 6 hours ago
  • Jacksonville, FL
  • 6 hours ago

Salary Confidential Position range in Florida $15.76 - $21.81 Per hour Materials Clerk Stellar Energy Americas Inc Occupation: Shipping, Receiving, and Inventory Clerks Location: Jacksonville, FL...

Experienced Indirect Procurement Agent - Boeing Distribution Inc.

  • Miami, FL
  • 10 hours ago
  • Miami, FL
  • 10 hours ago

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...

Logistics Coordinator

  • Jacksonville, FL
  • 1 day ago
  • Jacksonville, FL
  • 1 day ago

JOB SUMMARY: The Logistics Coordinator is responsible for performing a range of tasks related to warehouse operations and freight movement, including supply chain and vendor management. Logistics...

Logistics Coordinator

  • Miami, FL
  • 2 days ago
  • Miami, FL
  • 2 days ago

Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc....

Tradeshow Logistics Coordinator

  • Miami, FL
  • 2 days ago
  • Miami, FL
  • 2 days ago

Company DescriptionCompany Overview: Established in 2002, FOH is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House and room360 by FOH. Delivering...

Associate Procurement Agent (Buyer)

  • Miami, FL
  • 2 days ago
  • Miami, FL
  • 2 days ago

Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Procurement Agent (Level 2)...

Shipping Ports Transportation Clerk

  • Plant City, FL
  • 3 days ago
  • Plant City, FL
  • 3 days ago

Shipping Ports Transportation Clerk, PLANT CITY, FL - $17.00 (Overtime after 40 hours) M - F 8 am - 5 pm oKnowledge of Import/Export Freight through shipping Ports oKnowledge of Brokerage...

Logistics Coordinator/Dispatcher Assistant

  • Pinellas Park, FL
  • 4 days ago
  • Pinellas Park, FL
  • 4 days ago

Locally-based, well-established medical courier company is seeking a full-time Logistics Coordinator/Dispatcher Assistant. We will train you on our system, but we prefer the applicant to have some...

Logistics Coordinator

  • Fort Pierce, FL
  • 5 days ago
  • Fort Pierce, FL
  • 5 days ago

Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday - Friday, 7:00 am - 4:00 pm Location: Fort Pierce, FL Hourly Rate: $17.25/hr Who You Are: Our Logistics Coordinators are...

Logistics Coordinator Blount Island

  • Jacksonville, FL
  • 5 days ago
  • Jacksonville, FL
  • 5 days ago

JOB SUMMARY: The Logistics Coordinator is responsible for performing a range of tasks related to warehouse operations and freight movement, including supply chain and vendor management. Logistics...

Transportation Clerk

  • Orlando, FL
  • 8 days ago
  • Orlando, FL
  • 8 days ago

Now Hiring: Transportation Clerk - Orlando, FL Join UPS Mail Innovations and Make an Impact in Logistics! Staffmark is hiring a Transportation Clerk for a temporary position at UPS Mail...

Logistics Coordinator

  • Jacksonville, FL
  • 9 days ago
  • Jacksonville, FL
  • 9 days ago

Join our team for a FT position with our Logistics partner as a single point of contact for customers, coordinating import and export for shipments. Data entry, creating reports within excel....

Logistics Coordinator

  • Jacksonville, FL
  • 10 days ago
  • Jacksonville, FL
  • 10 days ago

Coordinates with vendors, sales staff, customer service representatives, billing representatives, warehouses and shippers, as needed....

Bilingual Logistics Coordinator

  • Jacksonville, FL
  • 10 days ago
  • Jacksonville, FL
  • 10 days ago

Verify shipment documentation and confirm that cargo (quantities) matches themercial invoice or packing list and Bill of Ladings. Filling AES if shipment value is over $2,500....

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Florida offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Florida
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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