Customer Service Representative Jobs in Miami, FL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Experienced Indirect Procurement Agent - Boeing Distribution Inc.
- Miami, FL
- 3 hours ago
- Miami, FL
- 3 hours ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc....
Company DescriptionCompany Overview: Established in 2002, FOH is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House and room360 by FOH. Delivering...
Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Procurement Agent (Level 2)...
Are you ready to take off? Join us as a Logistics Coordinator and take charge of global, time-critical transports in the life sciences sector. With your industry know-how and strong communication...
Overview At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers, and above all fliers. Our open-hearted...
Warehouse Administrative Assistant
- Hallandale Beach, FL (14 miles from Miami, FL)
- 23 days ago
- Hallandale Beach, FL (14 miles from Miami, FL)
- 23 days ago
APPLICANTS PLEASE NOTE: This position typically works Wed-Sunday throughout the months of December through April. Job Overview Provides general administrative support to the Warehouse and...
Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three...
Role: Business Logistic Coordinator Location: Miami Fl W2 Contract Responsibilities: Responsible for the processing of customer orders. Includes coordination with vendors, PR team, billing...
- Doral, FL (6 miles from Miami, FL)
- 30+ days ago
- Doral, FL (6 miles from Miami, FL)
- 30+ days ago
Overview Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following...
- Doral, FL (6 miles from Miami, FL)
- 30+ days ago
- Doral, FL (6 miles from Miami, FL)
- 30+ days ago
freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods....
International Operations Agent II
- Doral, FL (6 miles from Miami, FL)
- 60+ days ago
- Doral, FL (6 miles from Miami, FL)
- 60+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Patient Logistics Coordinator, Care Logistics, Per Diem, Day Shift
- Miami, FL
- 90+ days ago
- Miami, FL
- 90+ days ago
Department: Care Logistics Address: 1611 NW 12 Ave, Miami, FL 33136 Shift Details: Per Diem, Days Shift Jackson Health System is a nationally and internationally recognized academic medical system...
Patient Logistics Coordinator, Care Logistics, Per Diem, Night Shift
- Miami, FL
- 90+ days ago
- Miami, FL
- 90+ days ago
Department: Care Logistics Address: 1611 NW 12 Ave, Miami, FL 33136 Shift Details: Per Diem, Night Shift Jackson Health System is a nationally and internationally recognized academic medical...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
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Salary for Customer Service Representative Jobs in Miami, FL
Highest Education Level
Customer Service Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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