Customer Service Representative Jobs in Fort Lauderdale, FL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Logistics Coordinator

  • Fort Lauderdale, FL
  • 1 day ago
  • Fort Lauderdale, FL
  • 1 day ago

Logistics Coordinator COMPANY: StoneHardscapes, LLC REPORTS TO: Logistics Manager FLSA: Non-Exempt Schedule: Monday - Friday 7:30 AM - 4:30 PM and rotating Saturdays (1 out of every month) from...

Order Fulfillment Clerk

  • Hialeah, FL (20 miles from Fort Lauderdale, FL)
  • 1 day ago
  • Hialeah, FL (20 miles from Fort Lauderdale, FL)
  • 1 day ago

Now Hiring: 1-Month Project Order Selectors Needed! | Start 3/17/2025 A fast-paced media company in Hialeah, FL is looking for 6 Order Selectors to assist with a special 1-month project! If you're...

Tool Logistics Coordinator

  • Fort Lauderdale, FL
  • 3 days ago
  • Fort Lauderdale, FL
  • 3 days ago

Tool Logistics Coordinator Parts and Field Service is now looking for an enthusiastic Tool Logistics Coordinator to join our skilled team onsite in Ft. Lauderdale, FL USA. Wartsila is a world...

Warehouse Administrative Assistant Stock Inventory List Items Online

  • Hollywood, FL (7 miles from Fort Lauderdale, FL)
  • 5 days ago
  • Hollywood, FL (7 miles from Fort Lauderdale, FL)
  • 5 days ago

un WAREHOUSE ADMINISTRATIVE ASSISTANT STOCK INVENTORY LIST ITEMS ONLINE (Hollywood) Import Export International 58 near dawson compensation: 15 to 17 depending on experience employment type:...

Logistics Coordinator

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 12 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 12 days ago

Join Our Team as an Inside Sales Coordinator!! Are you a meticulous and organized office professional searching for a fulfilling opportunity to make the biggest impact of your career and you love...

Patient Logistics Coordinator, Care Logistics,Full-Time, Night Shift 7pm-7am, Rotating weekends

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 13 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 13 days ago

Department: Care Logistics Address: 1611 NW 12 Ave, Miami, FL 33136 Shift Details: Full-Time, Night Shift 7pm-7am, Rotating weekends Jackson Health System is a nationally and internationally...

Sea Logistics Customer Care Supervisor, Import

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 21 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 21 days ago

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Miami is looking for a new Sea Logistics Customer Care...

International Operations Agent II

  • Doral, FL (24 miles from Fort Lauderdale, FL)
  • 22 days ago
  • Doral, FL (24 miles from Fort Lauderdale, FL)
  • 22 days ago

Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...

Transportation Clerk - FreshPoint South Florida (R185663)

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 30+ days ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 30+ days ago

Job Description: Company: US1277 FreshPoint South Florida, Inc. Sales Territory: Zip Code: 33069 Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...

Transportation Clerk

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 30+ days ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 30+ days ago

Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...

Freight Forwarding Agent

  • Hialeah, FL (20 miles from Fort Lauderdale, FL)
  • 30+ days ago
  • Hialeah, FL (20 miles from Fort Lauderdale, FL)
  • 30+ days ago

Join Staff Management's friendly team as a Freight Forwarding Agent specializing in international freight forwarding and logistics!...

Transportation Clerk - Freshpoint South Florida (R185643)

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 30+ days ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 30+ days ago

Job Description: Company: US1277 FreshPoint South Florida, Inc. Sales Territory: None Zip Code: 33069 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of...

Logistics Coordinator - Implementation

  • Doral, FL (24 miles from Fort Lauderdale, FL)
  • 45+ days ago
  • Doral, FL (24 miles from Fort Lauderdale, FL)
  • 45+ days ago

Title: Logistics Coordinator - Implementation Job Purpose: Monitor the movement of clinical trial supplies and specimens in the Marken/UPS network. Works closely with Marken branches (Miami and...

Transportation Clerk

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 45+ days ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 45+ days ago

This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...

Logistics Coordinator

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 60+ days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 60+ days ago

Starting rate: $19 per hour Long-term employment with opportunities for growth. We offer excellent benefits including: 401(K) Retirement Saving Plan w/ Employer Match Low-Cost Health, Dental &...

Demographic Data for Fort Lauderdale, FL

Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.


Local
National
846,439
33,860
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fort Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Fort Lauderdale, FL offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Lauderdale, FL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »