Customer Service Representative Jobs in Greenwood Village, CO

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-10 of 10 Jobs
Haulistic (Global Logistics)

Logistics Coordinator

***Full time, Mon-Fri*** Assist with daily tracking of shipments Answer phones in a professional and helpful manner Book LTL, TL and Airfreight shipments Enter shipments into proprietary TMS Retrieve...

Export Agent

  • Denver, CO (9 miles from Greenwood Village, CO)
  • 7 hours ago
  • Denver, CO (9 miles from Greenwood Village, CO)
  • 7 hours ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Logistics Coordinator

  • Denver, CO (9 miles from Greenwood Village, CO)
  • 8 hours ago
  • Denver, CO (9 miles from Greenwood Village, CO)
  • 8 hours ago

Logistics Coordinator Logistics Coordinator locations CO, Denver - Lifescape time type Full time posted on Posted 30+ Days Ago job requisition id R116 Work With The Best We are building the...

Logistics Coordinator

  • Greenwood Village, CO
  • 5 days ago
  • Greenwood Village, CO
  • 5 days ago

Logistics Coordinator Job Description: Overview Job Summary Responsible for fostering a productive work environment while assisting in daily operations within the Logistics Center. Plays a...

Logistics Operations Coordinator

  • Denver, CO (9 miles from Greenwood Village, CO)
  • 9 days ago
  • Denver, CO (9 miles from Greenwood Village, CO)
  • 9 days ago

Update and maintain Transportation Management System(s) SAP. Prepare and publish daily, weekly reports. Obtain data to assist in analysis on performance trends....

International Logistics Coordinator (Centennial, CO)

  • Centennial, CO (12 miles from Greenwood Village, CO)
  • 19 days ago
  • Centennial, CO (12 miles from Greenwood Village, CO)
  • 19 days ago

What you will bring Minimum/Required Experience 3 to 5 years experience in logistics with focus on port and rail import and exports and freight forwarding Inventory management or Logistics coordination...

Program Manager - Decommissioning and Logistics Coordinator

  • Denver, CO (9 miles from Greenwood Village, CO)
  • 24 days ago
  • Denver, CO (9 miles from Greenwood Village, CO)
  • 24 days ago

BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join the team, Remote, US. BGIS is a leading provider of integrated real estate management services,...

Export Agent

  • Aurora, CO (10 miles from Greenwood Village, CO)
  • 45+ days ago
  • Aurora, CO (10 miles from Greenwood Village, CO)
  • 45+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Ocean Export Agent

  • Aurora, CO (8 miles from Greenwood Village, CO)
  • 45+ days ago
  • Aurora, CO (8 miles from Greenwood Village, CO)
  • 45+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Logistics Coordinator (SuperPilot)

  • Denver, CO (9 miles from Greenwood Village, CO)
  • 45+ days ago
  • Denver, CO (9 miles from Greenwood Village, CO)
  • 45+ days ago

About Vorto We are building software which enables businesses to be more economically and environmentally sustainable by digitally transforming the supply chain. We operate in a very fast-paced...

Demographic Data for Greenwood Village, CO

Moving to Greenwood Village, CO? Find some basic demographic data about Greenwood Village, CO below.


Local
National
5,773,997
178,799

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Greenwood Village, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Greenwood Village, CO offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Greenwood Village, CO
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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