Customer Service Representative Jobs in Colorado
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Haulistic (Global Logistics)
- Denver, CO
- 20 hours ago
- Haulistic (Global Logistics)
- Denver, CO
- 20 hours ago
***Full time, Mon-Fri*** Assist with daily tracking of shipments Answer phones in a professional and helpful manner Book LTL, TL and Airfreight shipments Enter shipments into proprietary TMS Retrieve...
Support outbound logistics by packaging materials, affixing shipping labels, verifying shipping information against bills of lading, invoices, orders, or other records, and completing SAP transactions...
Logistics Coordinator Job Description: Overview Job Summary Responsible for fostering a productive work environment while assisting in daily operations within the Logistics Center. Plays a...
Update and maintain Transportation Management System(s) SAP. Prepare and publish daily, weekly reports. Obtain data to assist in analysis on performance trends....
International Logistics Coordinator (Centennial, CO)
- Centennial, CO
- 18 days ago
- Centennial, CO
- 18 days ago
What you will bring Minimum/Required Experience 3 to 5 years experience in logistics with focus on port and rail import and exports and freight forwarding Inventory management or Logistics coordination...
Reports To: Materials Management Director FLSA Classification: Full-time, Non-exempt, Hourly $19.00-$23.00 Essential Functions: Maintain the receiving and disbursement for the inventory both...
Program Manager - Decommissioning and Logistics Coordinator
- Denver, CO
- 23 days ago
- Denver, CO
- 23 days ago
BGIS is currently seeking a Program Manager- Decommissioning and Logistics Coordinator, to join the team, Remote, US. BGIS is a leading provider of integrated real estate management services,...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Expeditors is a global logistics company headquartered in Seattle, Washington....
About Vorto We are building software which enables businesses to be more economically and environmentally sustainable by digitally transforming the supply chain. We operate in a very fast-paced...
Demographic Data for Colorado
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Colorado
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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