Customer Service Representative Jobs in Colorado

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-8 of 8 Jobs

Transportation Clerk

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

Apply Job ID: 119229BR Type: Transportation Salary: $22.00 Primary Location: Denver, Colorado Date Posted: 04/15/2025 Job Details: Company Description Core-Mark continues to grow as the industry...

Logistics Coordinator

  • Grand Junction, CO
  • 3 days ago
  • Grand Junction, CO
  • 3 days ago

Schedule LTL shipments as requested Ensuring that the quality of all services provided meets the required standards Respond to customer inquiries and refer clients to the proper channels Other assigned...

Logistics Coordinator

  • Colorado Springs, CO
  • 4 days ago
  • Colorado Springs, CO
  • 4 days ago

Documentation: Proficiency in handling shipping documents, including packing slips, bills of lading, and invoices....

Logistics Coordinator

  • Denver, CO
  • 9 days ago
  • Denver, CO
  • 9 days ago

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...

Shipping and Logistics Coordinator

  • Aurora, CO
  • 22 days ago
  • Aurora, CO
  • 22 days ago

of lading, packing lists, dock Receipts, certificates of origin, and invoice Requirements High school diploma or equivalent; further education in logistics or supply chain management is a plus....

Logistics Coordinator

  • Greeley, CO
  • 23 days ago
  • Greeley, CO
  • 23 days ago

Position at JBS USA Logistics Coordinator Purpose and Scope/General Summary: We are looking for a Logistics Coordinator to join our Imports team at the Corporate office in Greeley, Colorado. JBS...

Materials Clerk PRN

  • Denver, CO
  • 25 days ago
  • Denver, CO
  • 25 days ago

ScionHealth is committed to a culture of service excellence as demonstrated by our employees’ adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect,...

Logistics Coordinator

  • Denver, CO
  • 30+ days ago
  • Denver, CO
  • 30+ days ago

Logistics Coordinator Logistics Coordinator locations CO, Denver - Lifescape time type Full time posted on Posted 30+ Days Ago job requisition id R116 Work With The Best We are building the...

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Colorado offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Colorado
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »